An action guide to investigating employee issues including discrimination, harassment, theft and others (HR)
What you will learn
Address immediate investigation needs.
How to investigate common workforce issues like harassment, discrimination, theft or threats and violence.
Help you put the right policies and procedures in place for the future.
How to conduct the investigation through a successful eight step approach.
Learn about investigation pitfalls.
Benefits of an effective investigation.
Description
THIS COURSE IS ELIGIBLE FOR 1.5 SHRM PROFESSIONAL DEVELOPMENT (PDCs)CREDITS.
IMPORTANT DETAILS TO EARN PDCs:
- The SHRM Activity ID will be messaged to you the following business day after successfully completing all course sections and passing all quizzes.
- Questions and or feedback can be submitted through contacting the facilitator
Course Description:
Perhaps you have just become aware of a serious situation at your company and you are not sure how to handle it or you are an experienced investigator. This course is designed to help you address immediate investigation needs or help you put the right policies and procedures in place for the future. You will learn the benefits of an effective investigation, how to conduct the investigation through a successful eight-step approach. You will also learn about investigation pitfalls and how to investigate common workforce issues like harassment, discrimination, theft or threats and violence. Additionally, you will get some downloadable documents such as an intake/complaint form, credibility assessment form, documentation and evidence checklist, a standardized investigative report, an investigation memo for when you need to do interviews, and some quick reference job aids such as the investigation step list and investigation pitfalls. You will also learn when you need legal counsel involved and how to protect your employees and also the company.
The course is broken into nine sections:
Section I – The benefits of an effective investigation
Section II – Getting your investigation started
Section III – Gathering information and interviews
Section IV – Making and documenting decisions & conclusions
Special Investigations
Section V – Discrimination
Section VI – Harassment
Section VII – Theft
Section VIII – Threats and violence
Section IX – Alcohol and Drugs
No matter your skill level, learn the basics or advanced techniques now
Content