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  • Reading time:7 mins read


Essential telesales, telemarketing and cold-calling skills to help you sell more, and set more appointments!

What you will learn

How to cold-call with confidence

How to set appointments, and how to close sales

How to use the telephone as part of a successful sales process

How to confidently overcome sales objections

How to overcome the gatekeeper

How to write an effective sales script

How to leave a professional voicemail

How to build genuine rapport, trust and meaningful business relationships

How to make cold calls

Description

The telephone is still a vital tool in any salesperson’s toolkit, and this course is designed to give you all the skills, knowledge, mindset and tips to help you sell more over the telephone.

Whether you are looking to cold call, generate more leads, set more appointments, or even close sales over the phone – this course has been put together by an expert in telesales to enable you to become the best salesperson you can be.

Better still, although focussing on salespeople, this course is ideal for business owners, entrepreneurs, CEOs and ANYONE looking to use the phone as a way to grow a business.

Your instructor, RobΒ Spence, is an internationally renowned sales trainer, and sales coach, and has authored three books on sales. He is the Managing Director of a multi-award-winning sales and marketing agency that provides sales services to businesses across the globe. Rob’s unique, dynamic, and engaging teaching style is guaranteed to not only help you to succeed in the world of sales but is also delivered in a memorable and motivating fashion.

Using his decades of experience in sales, Rob will run through with you everything you need to know to become successful in sales!

This course covers modules, such as:

– Cold-calling techniques

– How to handle objections


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– How to overcome sales call reluctance

– How to develop rapport over the phone

– How to get past the gatekeeper

– How to make follow up/Warm calls

– How to close sales

– How to set appointments

And much, much more!

If you are looking to see your sales skills increase and to see your ability to speak, and to sell over the phone, then this online sales training course is for you!

English
language

Content

Introduction

Introduction
About Your Instructor, Rob Spence
The Importance of the Telephone

The Basics of Sales

Features and Benefits
Your ‘Why’, and Your Motivation
Cialdini’s Six Principles of Influence
How to Write an Elevator Pitch

An Overview of Telephone Sales & Cold Calling

Sales Call Reluctance
Building Rapport & Mirroring
Using Your Voice as a Tool
Objection Handling 101
Handling the Gatekeeper

How to Make Cold Calls

What Are Cold Calls?
How to Structure Cold Calls
Gatekeeper Handling
The ‘Quick Pitch’
Qualifying, and Uncovering Pain Points
Pitching Benefits
Objection Handling
Closing Skills

How to Make Warm Calls

What Are ‘Warm Calls’?
The Importance of the Follow Up
The Introduction/The Gatekeeper
Closing the Sale/Appointment

How to Close Sales & Appointments

The Wolf of Wall Street?
Always Plan the Outcome of the Call
What are the Next Phone Steps, and how to Prepare
Appointment Setting (Bonus)
Sample Phone Calls

How to Leave a Voicemail

Should we Leave a Voicemail?
Leaving a Good Impression
How to Structure a Voicemail

How to Write a Sales Script

How to Use a Sales Script
What to Include in a Sales Script
Example Scripts

General Telephone Sales and Cold Calling Tips

Positivity, and Mindset
Knowledge is Power
Standing Desks
Targets
How to use the Phone in a Sales Process

Telephone Sales, Appointment Setting, and Cold Calling Test

Telephone Sales, Appointment Setting and Cold Calling Test

End of Training and Next Steps

Thank You
Other Courses, and Resources

Thank You from our Partners

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