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Charm School for Entry-Level Personnel.

What you will learn

Demonstrate improved professional communication skills.

Apply appropriate etiquette in various business settings.

Navigate international business interactions with cultural sensitivity.

Build and maintain professional relationships effectively.


This course offers a comprehensive introduction to the wild world of business etiquette, where the line between a firm handshake and a full-on arm wrestle can be thinner than your average office coffee. This course isn’t just an introduction to the dos and don’ts of the corporate landscape; it is your survival guide to not eating alone in the break room (you CAN sit with us). You’ll learn the art of professionalism without becoming a robot, master the nuances of respectful communication without sounding like you’re reading from a script, and discover the secrets of appropriate behavior that go beyond not stealing someone else’s lunch from the fridge.

Through a series of interactive modules that are more engaging than your last team-building exercise, eye-opening case studies that didn’t just come out of an ancient textbook, and practical exercises that won’t make you want to hit the snooze button, you’ll acquire the skills to strut through the complex world of business interactions with the confidence of a peacock (but with humility).

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Get ready to navigate everything from email etiquette that won’t put your colleagues to sleep, to decoding the mysterious dress codes that seem to require a degree in fashion. By the end of this course, you’ll be able to glide through networking events, charm in meetings, and maybe even figure out how to politely excuse yourself from those never-ending conversations about the weather. Welcome to Business Etiquette 101: Because sometimes, it’s not just what you know, but also knowing not to get too friendly during the office happy hour.



Introduction: Anxious Newbie to Polished Professional

Introduction: Go from Anxious Newbie to Polished Professional
Blueprint for Brilliance: A Curriculum Overview
Mind Your Manners: The Ultimate Etiquette and Social Skills Pre-Course Quiz

Module 1: Surviving First Impressions

Lesson 1.1: Why Manners Matter (Or How Not to Spill Coffee on Your Boss)
Lesson 1.2: The Art of Not Accidentally Insulting Your Colleagues
Lesson 1.3: Handshakes, High-Fives, or Fist Bumps?
Lesson 1.4: Decoding Workplace Cultures
The First Impression Finesse Quiz

Module 2: The Minefield of Communication

Lesson 2.1: Crafting Emails That Don’t Scream “I’m New Here!”
Lesson 2.2: Answering Phones Without Accidentally Hanging Up on Important People
Lesson 2.3: Maneuvering Social Media Without Getting Fired
Lesson 2.4: Mastering the Delicate Art of Not Saying What You Really Think
Lesson 2.5: How to Politely Disagree Without Starting a Workplace Revolution
The Communication Conundrum Quiz

Module 3: Meeting Mayhem

Lesson 3.1: Deciphering the Unwritten Rules (Don’t Grab the Last Donut)
Lesson 3.2: The Mute Button: A Love Story in Virtual Meetings
Lesson 3.3: How to Look Engaged While You’re Actually Daydreaming
Lesson 3.4: Leaving a Meeting Without Anyone Noticing
The Meeting Mastery Match-Up

Module 4: Dress Code Dilemmas

Lesson 4.1: Personal Hygiene Tips to Avoid Becoming the Office “Stinky Person”
Lesson 4.2: Dress to Impress on a Budget: Guide to a Capsule Wardrobe
Lesson 4.3: Decoding the Mystery of Business Casual (No Flip Flops!)
Lesson 4.4: Commuter Chic: Wardrobe Essentials & Tips for the Daily Trek to Work
Lesson 4.5: To Tie or Not to Tie? That Is the Question
Organizing Your Desk: A Saga of Chaos and Paper Clips
The Dapper Decode Quiz

Module 5: The Wild World of Networking

Lesson 5.1: How to Remember Names Without Resorting to a Nickname Like “Buddy”
Lesson 5.2: The Fine Line Between Following Up and Stalking
Lesson 5.3: Surviving Awkward Networking Events With Your Dignity Intact
Lesson 5.4: Finding a Mentor Without Seeming Desperate
Quiz: The Wild World of Networking Safari

Module 6: Tiptoeing Through Workplace Dynamics

Lesson 6.1: Scaling the Corporate Ladder Without Getting Vertigo
Lesson 6.2: The Secret Handshake of Effective Teamwork
Lesson 6.3: Compliments and Criticisms: The Peanut Butter and Jelly of Feedback
Lesson 6.4: Office Politics: Choosing Your Battles and Allies Wisely
Quiz: Tiptoeing Through Workplace Dynamics Maze

Module 7: Dining Without Disasters

Lesson 7.1: Mastering the Art of Eating Without Embarrassing Yourself
Lesson 7.2: How to Gracefully Decline a Fifth Serving at a Business Lunch
Lesson 7.3: The Do’s and Don’ts of International Dining: Chopsticks and Fingers
The Culinary Course Quiz

Module 8: The Never-Ending Journey of Professional Growth

Lesson 8.1: Embracing Lifelong Learning Without Falling Asleep in Seminars
Lesson 8.2: Keeping Up With Etiquette Trends: Beyond the Handshake
Lesson 8.3: Crafting Your Online Persona Without Looking Like a Robot
Quiz: The Never-Ending Escalator of Professional Growth

Wrap Up

Wrap Up
The Grand Etiquette Encore Quiz

Bonus Lecture

Bonus Lecture