Plenty of questions and detailed explanations with clear reasons for incorrect answers
What you will learn
Fundamentals of IT Services
ITIL Practical Practices
ITIL Exam Overview
Overall flow of development
Description
■Our Exam
This practice exam course is designed around the official exam guide for ITIL 4 Foundation.
Make sure you are prepared to pass the ITIL Foundation certification exam and save time and money. Scoring 80% or higher on this practice exam will allow you to pass on the first attempt, saving you the cost of a retest.
These practice exams are constantly updated and the current questions correspond to the latest tests.
We guarantee the latest ITIL 4 Foundation exam releases and also offer a 30-day money back guarantee, no questions asked!
■Overview
ITIL® 4 is the latest framework for service management in the digital age. Traditional sets of practices are reimagined in the context of digital transformation (DX) and customer experience (CX). The focus is on removing siloed bottlenecks in order to balance both agility and reliability in meeting customer needs.
Instructors with years of experience in IT service management consulting will test the latest ITIL® framework, including theory and real-world examples of its use.
■What is ITIL®?
ITIL® (Information Technology Infrastructure Library) is a set of books that systematize ITSM (IT Service Management) best practices as a framework. Best practices refer to best practices and good practices.
In simple terms, ITIL® is a collection of books that provide a model for the proper management of IT services, and is positioned as a textbook for ITSM.