• Post category:StudyBullet-14
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Become An Amazing Dental Administrator & Receptionist

What you will learn

Duties applicable to a dental receptionist

Policies and procedures for working in dental administration

Becoming confident while applying for a job interview in a dental office

Basic skills required to work in dental administration

Description

Dental Receptionist Course is a comprehensive program designed to give students all the practical skills they will need to become successful Dental Office Administrators. With detailed training on healthcare communication, medical language, and various dental reception procedures, students are well prepared to enter the field.

What to expect as a dental office receptionist

Students are more likely to be successful in this career if they:

  • are interested in the administrative aspects of an oral health clinic
  • enjoy working with the public in a health care setting
  • are physically and emotionally able to manage workplace demands
  • are able to work shift work, including evenings and weekends
  • work well in a team environment
  • enjoy administrative tasks and are committed to customer service

The Dental Office Administration program can prepare you for an exciting and challenging career as a dental receptionist.


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Here is some educationin Dental Administration. ​Our training prepares students to work as confident and capable Dental Administrators and Receptionists.

Everything you need to grow your team all in one place, for a fraction of the cost of other development tools and in-person training.

These graduates are qualified to work in a hands-on administrative and support capacity in a wide variety of dental settings and occupations, including the nine types of dental offices:

  • Endodontists: specialize in root canal
  • Maxillofacial Radiologists: use imaging technology to diagnose disease in the head and neck
  • Oral and Maxillofacial Surgeons: operate on the jaws and mouth
  • Oral Pathologists: diagnose oral disease
  • Orthodontists: straighten teeth with braces/retainers
  • Pediatric Dentists: specialize in children’s teeth
  • Periodontists: specialize in gum disease
  • Prosthodontists: replace missing teeth with bridges, crowns or dentures
  • Public Health Dentists: promote preventative dentistry in the community
English
language

Content

Reception Management

Responsibilities Of A Dental Receptionist
Opening & Closing A Dental Office
Review Your Office For Professional Appearance
Answer Telephone Professionally
Check Schedule For Accuracy
Review Supplies & Place Order
Maintaining Petty Cash
HIPAA Regulations

Patient Management

Patient Education Materials
Check Ins & Information Update
Recall & Inactive Patient Management
Handling Patient Complaints
Explaining Office Policies
Confirming Appointments
Scheduling Effectively
Filling In Cancellations & No Shows
Collecting Payments
Book Follow Ups
Presenting Financial Plans & Options
Assisting Chairside

Records Management

Record Insurance Information
Ensure Safety Of Records
Accurately File Information
Arrange Charts & Radiographs
Track Cases & Referrals

Insurance Management

Update Insurance Information
Pre-Determination Of Benefits
Preparing Claim Forms
Submitting Supporting Documentation
Submitting Claim Forms
Assist In Problems With Payments

Inventory Management

Monitor & Order Supplies
Monitor Office Equipment

Office Participation

Participation In Meetings
Perform Tasks As Assigned

Accounts Receivable Management

Enter Financial Activity
Maintaining Accounts Receivable
Preparing Bank Deposits
Preparing Statements
Follow Up Claims
Follow Up Delinquent Accounts
Arrange Payment Schedule
Prepare & Mail Billing Statements
Prepare & Mail Overdue Account Letters
Call Patients With Overdue Accounts
Post Cheques Each Day

Correspondence

Sort & Organize Mail
Preparing & Sending Correspondence

Marketing & Public Relations

Assisting In Preparation Of Marketing Materials
Assisting With Recruitment
Assisting With Facility Management