Team Leadership & Effective Team Management

What you will learn

Learn the role of a leader in todays workforce

Understand the difference between leadership and management

Learn how to build a system to provide balance to your workers while delivering

Create a unified, purpose driven team

Learn the importance of standards for consistent and quality results

Description

A modern leader is someone who is able to teach, train, coach, build, grow, and let go of their team members if and when the time comes for them to move on.

They are also able to manage effectively by having consistency, integrity and a work system that allows the team to meet customer requirements while having balance in their lives.

This course is intended to cover core concepts and areas of leadership and management that you can leverage for your team if you are a leader or you can get familiar with them if you are looking to move to a leadership role.

Through this course we will cover the following topics:

Organization – Understanding the organization Purpose, Vision, Strategy & Goals

Customers – What role & responsibilities does your team fulfill, who do you serve?


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Providers – What teams do you rely on? How do they serve your team?

Leadership – Your Role as a Leader, Vision, Strategy, Values, Organization Alignment

Team – Work System, Working Agreements, Routine

Work – Standards, Scoreboard

Agreements – Customer Agreements, Periodic Check Ins

My hope is by the end of this course you are able to understand how to establish a high-trust, safe, clear, supportive and productive way of working for you and your team allowing you and them to bring out their best selves.

English
language

Content

Introduction

Introduction

Organization

Organization Understanding
Organization Vision
Organization Strategy & Goals
Organization Values

Customers

Team Purpose
Customer Requirements
Customer Relationships

Providers

Provider Agreements
Cross Team Flows
Holding Providers Accountable

Leadership

Your Role as a Leader
Vision
Strategy
Team Values

Team

Work System
Working Agreements
Team Routine
Check Ins

Work

Standards
Standard Operational Work
Standard Environment
Scoreboard

Agreements

Customer Agreements
Periodic Check Ins

Conclusion

Conclusion