Introduction to (AI) for Small Businesses

The course is designed to empower entrepreneurs with the knowledge and tools to integrate Artificial Intelligence into their business strategies. Participants will dive into AI fundamentals, learning to distinguish between weak and strong AI and their applications in business contexts. The course outlines the importance of data in AI operations, providing insights into how AI can automate repetitive tasks, enhance customer service, personalise marketing efforts, and optimise inventory and financial management. Attendees will explore practical AI tools like ChatGPT, Onfido, Zapier, and Intercom, understanding their specific uses in improving business efficiency and customer engagement. This course is tailored to help small business owners and start-up entrepreneurs leverage AI technology to drive growth, innovation, and competitive advantage in their respective industries.

This course is pivotal for small business owners looking to harness the power of AI to streamline operations, enhance customer experiences, and gain a competitive edge. It demystifies AI technology, showing practical ways it can solve real-world business challenges. By beginning to learn how to implement AI tools effectively, owners can improve efficiency, make data-driven decisions, and innovate, ensuring their business remains relevant and ahead in the rapidly evolving digital landscape. Leading to significant cost savings, improved customer satisfaction, and the ability to focus on core business growth strategies.