The Science & Art of Sustainable Engagement in UX Design

What you will learn

Understand how Lean Startup and Value Proposition Creation keep your products meaningful.

See how tools like Nir Eyal’s HOOK Model help products fit with the psychology of people’s habits.

Learn how to give your products personality using emotional data visualization and design empathy.

Discover how storytelling and UX research help you build long-lasting, valuable relationships with your customers.

Description

Science shows that people fall in love with products in basically the same way we fall in love with other people. So just like with a person, a sustainable relationship with a product needs to be valuable, balanced, emotional, and satisfying.

So I’ve taken those aspects of human-human relationships and built my UX playbook around it. And in this course, I share my UX playbook with you.

The Ladder of Sustainable Engagement is my framework for crafting products and services that provide meaningful value, have a balanced rhythm, embody an emotional personality, and endure over time. It’s the foundation of my UX design & research playbook. And I’ve developed it over 20 years of working with different startups & businesses like Philips, ING, Land Life Company, and WaitWhat.


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This course is a series of video lectures and practical exercises. You can download free design tools for the exercises, and I’m happy to provide feedback on your work as you go!

In this course, we touch upon how Lean Startup and Value Proposition Creation keep your products meaningful. We’ll cover how tools like Nir Eyal’s HOOK Model help products fit with the psychology of people’s habits.

We learn how to give your products personality using emotional data visualization and Creative Empathy. And we’ll discover how storytelling and rolling research help you build long-lasting, valuable relationships with your customers.

English
language

Content

UX Superpowers

UX Superpowers

The Ladder of Sustainable Engagement

The Ladder of Sustainable Engagement

Step 1: Designing Meaningful Products

Introduction to Design for Meaning
Creating an Experience Flow

Step 2: Building Rhythm into Products

Introduction to Design for Rhythm
Microinteractions and the HOOK Model

Step 3: Designing Products with Personality

Introduction to Design for Personality
Developing a System Character

Step 4: Maintaining Product Endurance

Introduction to Design for Endurance
Planning Continuous Analytics

BONUS: Discussion and Poster

BONUS: Discussion