An introduction to emotional intelligence, what it is, and how to develop it.
What you will learn
Undertanding emotional intelligence
Understanding the four domains of emotional intelligence
Understanding what self awareness is and how to develop it
Understanding what self management is and how to develop it
Understanding what social awareness is and how to develop it
Understanding what relationship management is and how to develop it
Description
“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.”
Daniel Goleman (1995)
Emotional intelligence involves the ability to recognise, understand, and manage one’s own emotions and the emotions of others. It is a key component of effective leadership, as it enables individuals to build strong relationships, communicate effectively, and respond appropriately to challenging situations.
Emotional intelligence is a critical skills for success, either in our professional or personal lives. Highly emotionally intelligent people perform better as leaders as have stronger personal relationships.
This course is an introduction to what emotional intelligence is, how it works and is applied, and offers tips and guidance in developing techniques and behaviours that will help to improve your emotional intelligence.
Specifically the course content will cover the following areas:
• The four (4) domains and attributes of emotional intelligence:
- What is self awareness and how to develop it
- What is self management and how to develop it
- What is social awareness and how to develop it
- What is relationship management
• Emotional intelligence and leadership and helping others develop emotional intelligence
Content