Workplace Communication Skills in Multicultural Environment

There are differences in world cultures based on a society’s customs, traditions and value system. Each society has its own do’s and don’ts. As a result of globalization, companies send employees to different countries, students visit foreign universities for higher education, and business people visit foreign markets, to promote their product or service. In this course, we will learn  Edward T. Hall’s perspective of culture, time, and space. And Hofstede’s dimensions of culture. Additionally, we will go over workplace communication skills in different cultural environment and some real life example videos.

Today’s, workplace environment has employees who come from myriad backgrounds. Their race, religion, culture, and communication styles are very different from one another. Therefore, it becomes very essential for employees to learn practical skills such as non-verbal, oral, and written communication to coordinate, and work with people, from diverse backgrounds. This course will teach basic business communication skills, and business etiquette. Students would also learn through celebrity interview videos. Dr. Gene Greissman, author of Lincoln and Obama, talks about communication. And Ms. Christine Simmons, Ex-President, Los Angeles Sparks, talks about diversity. This is a short course which would be useful for anyone who would be communicating with people from multicultural background.