Start Your Salesforce Career Today!

What you will learn

How the Salesforce CRM platform solves the challenge of connecting departments and customer data

Types of business challenges that can be solved by Salesforce Customer 360

Key Salesforce platform terms

Fundamental functionality in the current version of Salesforce at a foundational level

Description

This free course is intended to prepare individuals for the Salesforce Associate Certification and provide a high-level overview of the platform for those interested in a Salesforce career.

Who is This Course For: This course is for individuals who are new to the Salesforce ecosystem and preparing for the Salesforce Associate Credential. Salesforce Certified Associate candidates may have anywhere from 0-6 months of Salesforce user experience.

Learning Goals: The purpose of this course is to provide foundational knowledge of Salesforce’s core capabilities and how to navigate Salesforce. The Salesforce Certified Associate exam is for individuals who want to demonstrate knowledge, skills, or experience in the following areas:

  • How the CRM platform solves the challenge of connecting departments and customer data
  • Types of business challenges that can be solved by Salesforce Customer 360
  • Key Salesforce platform terms
  • Fundamental functionality in the current version of Salesforce at a foundational level, such as requirements gathering, reporting, security, sharing, customization, and data management.

This Free Course is Brought to You By: Talent Stacker Career Development Program


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Talent Stacker has helped over 20,000 individuals globally kick-start their Salesforce careers! Our mission is to help everyone who is passionate about Salesforce to realize the dream of becoming a Salesforce Professional!

The Talent Stacker process is comprehensive – we focus on an array of topics. We’ve found that technical skill only accounts for 30% of what you need to land a job. This is why we put so much emphasis on topics such as Interview Prep, Personal Branding, Job Search Strategy, Real World Simulated Experience, and Professional Development.

If you are interested in learning more about Talent Stacker, please visit us! We look forward to connecting with you!

English
language

Content

Introduction & Learning Materials

Welcome to the Associate Certification
Creating a Trailhead Account
The Pacing Guide
Study Guide Template
Section Notes

Welcome to the Salesforce Ecosystem

Learning Objectives
What is Salesforce?
Customer 360
What is Trailhead?
Careers in the Cloud
Section Notes
Check Your Understanding

Finding Your Way – Navigating Salesforce

Learning Objectives
The Front End of the Platform
Behind the Setup Cog
Additional Functionality
Section Notes
Check Your Understanding

Understanding the Data Model

Learning Objectives
How it’s All Connected
Data Security Framework
Section Notes
Check Your Understanding

Creating Reports & Dashboards

Learning Objectives
Asking Important Questions
Navigating Reports
Visualizing with Dashboards
Section Notes
Check Your Understanding

Congratulations

You Have Completed the Course!
Sign up for Exam
Next Steps
Section Notes