• Post category:StudyBullet-5
  • Reading time:5 mins read

What you will learn

Process Improvement

How to improve organisational processes

How to identify value add and non-value add steps

Waste reduction and quality improvement

Process excellence

Process mapping techniques and tools


Improving your organisation’s processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation’s processes today, they will reward this favourably!

In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!

We will cover:

– The fundamentals behind process improvement.

– How to identify value and and non-value add steps.

– The main processes we need to build during a process improvement initiative.

– The process to be followed to ensure successful deliverance of process improvement projects.

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– A LIVE demonstration of a process improvement case study.

– A complete process mapping toolkit, with LIVE demonstrations on how to use each one – with templates attached for those which require it.

– We will test your knowledge with quizzes and an assignment.

At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.





The fundamentals of Process Improvement

The fundamentals of Process Improvement

Types of process in Process Improvement

Types of process in Process Improvement

The process of delivering Process Improvement

Process overview
Step 1: Identify the process
Step 2: Map the as-is process
Step 3: Identify the value-add and von value-add
Step 4: Map the to-be process
Step 5: Gap analysis
Step 6: Map the realised process
Step 7: Test the new process
Step 8: Provider wider updates

LIVE demonstration of a Process Improvement

LIVE demonstration of a Process Improvement

Process mapping tools

Introduction to process mapping tools
Swim Lane
Swim Lane: Demonstration
SIPOC: Demonstration
Value Stream Map
Value Stream Map: Demonstration
Time Value Map
Time Value Map: Demonstration
Value Add Chart
Value Add Chart: Demonstration
Spaghetti Diagram
Spaghetti Diagram: Demonstration

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