PEOPLE AND DECISIONS

What you will learn

Learn to effectively communicate with the people

Learn to build relationships

Learn to win the people’s confidence

Learn to tackle difficult situations and people

Description

In this course you will learn

Emotional Intelligence

Theories in the development of Emotional Intelligence

Characterisitcs of an Emotionally Intelligent Person

Qualities of an person with low emotional Intelligence

Life skills and decision making

Emotional intelligence is defined as the ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you.

Purpose of Building your EQ

A high EQ helps you to,

Emotional intelligence is defined as the ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you. The term was first coined in 1990 by researchers John Mayer and Peter Salovey, but was later popularized by psychologist Daniel Goleman.

qself awareness


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qself management

qsocial awareness,

qrelationship management

qreduce team stress

qdefuse conflict

qimprove job satisfaction.

β€” each can help a leader face any crisis with lower levels of stress, less emotional reactivity and fewer unintended consequences.

qIntelligence is your ability to learn, and it’s the same at age 15 as it is at age 50.

qEmotional intelligence, on the other hand, is a flexible set of skills that can be acquired and improved with practice.

qAlthough some people are naturally more emotionally intelligent than others, you can develop high emotional intelligence even if you aren’t born with it.

English
language

Content

Emotional Intelligence: Need to Know

INTRODUCTION
Emotional Intelligence: Need to know
Theories behind the Development of Emotional Intelligence
Five Components of Emotional Intelligence at Workplace
Emotional Intelligence Grid and Low EQ
Characteristics of High EQ and Rational Vs Emotional Brain
EQ ASSESSMENT

Cause and Effect Relationships in People

Cause and Effect Sides of Personalities
Cause and Effect Side of Personality

Making the Right Decisions With SWOT Analysis

Making the Right Decisions with SWOT Analysis
SWOT Analysis