Effectively dealing with difficult people

What you will learn

What specific tools to use to deal with difficult people

Optimizing your mindset and mental health to not let this person affect you

Different types of behaviors you can adopt to neutralize the other person

Description

Do you wish you could deal more easily with difficult people?

Negative people can have a very big effect on our productivity, and even our mental health.

But dealing with someone negative or unhinged is not that easy. Which is why we need a structure.

In this course, we are going to cover the fundamentals of dealing with a difficult person, all the way from optimizing your internal mindset to the tools you can use, and the bigger strategy.

The course is split into four major sections:
– The Inner Game (dialing your internals and removing your “baggage”);
Defensive Tools (tools to prevent the other person’s negative behavior, but only that);
Offensive Tools (tools to actively break the other person or compromise their frame, making them submit);
– The Strategy (taking into account the bigger factors, such as how supportive HR is, the company culture, and others);

By the end of this course, you will be able to more effectively deal with this type of person, as well as protect yourself so that you can keep perform without interruptions or threats.

If this course sounds like a fit, it would be a pleasure to have you as a student. See you on the inside!

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English

Language

Content

Introduction

Introduction

The Inner Game

Introduction

Detaching from Reactions

Reinforcing Your Identity

Specifying and Quantifying


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Defensive Tools

Introduction

Frames and Boundaries

Explicit Inquiring

Documentation

Offensive Tools

Introduction

Implementation Intention

Intent Labeling

Presence and Persistence

The Strategy

Introduction

Analyzing the Context

Your “Protection Archetype”

Consolidating a Change

Conclusion

Outro