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Empower Your Leadership by Turning Conflict into a Tool for helping your Team Thrive

What you will learn

Effective Conflict Resolution Skills: You will be able to identify and apply a range of effective conflict resolution techniques.

Fear-Free Conflict Engagement: You will develop the ability to overcome your fear of conflict, gaining confidence in your communication and negotiation skills.

Diverse Methods of Conflict Handling: You will learn a variety of conflict-handling methods, including negotiation, mediation, and assertiveness.

Positive Conflict Transformation: You will understand how to turn conflicts into opportunities for growth and positive change.


Welcome to our course on leading through conflict situations and management strategies for leaders.

Be you a business leaders, team leader, manager, coach, spouse or parent you will find yourself in conflict situations at times. How do we not only cope in these situations but thrive and make them work for us? To answer that, dive into the dynamic world of conflict management with a leadership twist. This course teaches you not just to manage conflict, but also to use it as a tool to foster creativity and persuasion within your team. The skills are transferable to everyday life and will help you in any collaborative, team or group situation.

Who Is This Course For?

  • Leaders seeking to enhance their conflict management skills.
  • Managers aiming to encourage constructive conflict in teams.
  • Professionals looking for innovative solutions to leadership challenges.

What We Will Learn Together:

Collective Mastery of Conflict Resolution: Together, we’ll explore and master techniques for resolving conflicts effectively. This journey isn’t just about imparting knowledge; it’s about sharing experiences and strategies that work for all of us, as we learn from new perspectives.

Embracing Positive Conflict as a Team: We’ll learn to see conflict not as a barrier, but as a springboard for creativity and team development. This segment encourages open dialogue and shared experiences, where every challenge is an opportunity for us to grow stronger as a cohesive unit.

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Co-Creating Creative Leadership Solutions: In facing conflicts, we’ll discover innovative solutions together. This part of our course is about collaborative exploration, where ideas and insights play a crucial role in guiding our collective journey through challenges.

Jointly Enhancing Persuasive Leadership: We’ll work together to enhance our ability to persuade and motivate, especially through challenging situations. This learning experience is a two-way street, where your team’s engagement and feedback enrich your understanding and application of persuasive leadership.

Course Structure:

  • Duration: 1hr 32min
  • Modules: 6 interactive and thought-provoking modules.
  • Case Studies: Real-life scenarios to practice and apply conflict management strategies.

Meet Your Instructors:

  • Gordon MacArdle: 24 years of leadership experience, a published author on leadership dynamics, and a noted trainer and consultant.
  • Nancy Mouton: Over 20 years of experience in training leaders in production and quality, known for her effective coaching and problem-solving skills.

Why Choose this Course:

  • Practical Tools: Learn conflict management techniques that can be immediately applied.
  • Innovative Approach: Unique focus on harnessing conflict for team creativity and problem-solving.
  • Expert Guidance: Benefit from the vast experience of our seasoned leadership instructors.

Enroll Now! Join us to transform the way you understand, manage, and utilise conflict in leadership. Elevate your leadership skills and foster a more creative, persuasive team environment.




Conflict Handling
Fear of Conflict
Handling Conflict Methods
Positive Conflict
Summary – Mastering Conflict