Learn how to confidently deal with difficult team members
What you will learn
Practical tools and techniques for counteracting interactions with Difficult People
Learn how to immediately disarm the situation
100% practical, and with no academic jargon
Be better able to set boundaries
Description
Dealing With Difficult Team Members
The performance of your team is a crucial success factor for you, your team and your company. Not always does the performance and / or behavior of each individual meet your expectations. Some pose a challenge – others even a real problem. For these “difficult” team members, this course will enhance your ability to act.
You will gain a better understanding of the causes of difficult behavior and get to know leadership tools with which you can specifically work towards ensuring that even difficult team members use their potential for the benefit of the company.
Learn about your trainer Kai
Kai Boyd has been a leader, trainer and facilitator since 1989. He supports leaders and their teams to work together effectively, trustfully and with ease. This involves each and everyone – in their respective roles and as people. Tailor-made formats and genuine attention enable potential to unfold and synergies to emerge.
The graduate industrial engineer, managing director and former management consultant knows the requirements of his clients from many perspectives. He works systemically, strength- and solution-oriented. Leading international teams as well as work and academic programs in the USA and the UK enable him to always contribute the international perspective.