Voice of the Customer: Toolkit
What you will learn Voice of the customer VOC tools Lean Six Sigma Lean Six Sigma Tools Surveys Interviews Focus Groups Description Understanding your customer…
An Agency and Freelancers Guide to Building Ecommerce Sites
How to Build an Effective Ecommerce Site for a Client and Still Make a Profit What you will learn Understand the key components of creating…
Delight your customer with unbelievable
Basic understanding and application of skills required to create impactful customer experience beyond expectation. What you will learn Understand what is customer delight Why it…
The Ultimate Customer Experience Course (3 In 1)
Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts) What you will learn Define & execute experiences customers…
CX – Customer Experience Management
How to put your customers first, every time, in this intermediary course. What you will learn What Customer Experience Management is and the main challenges…
Understanding the Basics for Great Customer Experiences
An engaging effective course that has been delivered to top businesses worldwide with 30,000+ students since 2004. What you will learn Understanding customer experiences as…
Customer Retention: Maximise Your Profits
How CRM, Customer Care, Customer Service, Customer Satisfaction and Customer Experience will 10X your profits. What you will learn Peace of mind and happiness…
Customer Experience for non-CX professionals
How to generate sustainable business growth by being customer focused What you will learn Understand what is Customer Experience (CX) Identify who and…
The Kings Are Here
What you will learn Define and understand quality customer service Know how to create customer comfort Learn quality service attitudes Learn…
SELLING DURING TOUGH TIMES- DON'T LET PANDEMIC AFFECT YOU !
Complete guide to lean Selling with a Winning Mindset, Know Customer Engagement strategies, Master Recession Selling What you will learn Answer to the most searched…
Consumer Behaviour
‘Consumer behavior’ is an important concept to be understood to understand the world of business. What you will learn Explain What is meant by Consumer…
