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Read more about the article Master Customer Journey Map – Enhance your Guest Experience

Master Customer Journey Map – Enhance your Guest Experience

  • Post published:15 January, 2025
  • Reading time:2 mins read

How mapping customer journey helps enhance experience | key touch points in journey | learn from experts What you will learn Customer journey map Guest…

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Read more about the article How to deal with an upset customer – Great Customer Service

How to deal with an upset customer – Great Customer Service

  • Post published:31 October, 2024
  • Reading time:3 mins read

And make them a happy one. What you will learn How to listen to what's really bothering your customer. Is your customer angry at you…

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Read more about the article The One Conversation: how to fix or grow any business

The One Conversation: how to fix or grow any business

  • Post published:7 June, 2024
  • Reading time:2 mins read

a thorough 77-minute self paced diagnostic to design (or improve) your entire customer journey What you will learn How to fix or grow any business…

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Read more about the article Mailchimp Masterclass – Learn Customer Journeys

Mailchimp Masterclass – Learn Customer Journeys

  • Post published:5 June, 2024
  • Reading time:1 min read

Mailchimp Customer Journeys: Learn how to create your own automated marketing with the newest Mailchimp addition What you will learn Automate you marketing How to…

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Read more about the article Customer Journeys for B2B Enterprises

Customer Journeys for B2B Enterprises

  • Post published:1 June, 2024
  • Reading time:3 mins read

Identify and target your audience using marketing personas and the buyer journey, turning prospects from leads to sales. What you will learn Target your unique…

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Read more about the article Voice of the Customer: Toolkit

Voice of the Customer: Toolkit

  • Post published:29 May, 2024
  • Reading time:2 mins read

What you will learn Voice of the customer VOC tools Lean Six Sigma Lean Six Sigma Tools Surveys Interviews Focus Groups Description Understanding your customer…

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Read more about the article How to design your Customer Journey

How to design your Customer Journey

  • Post published:26 May, 2024
  • Reading time:1 min read

to create a predictable and positive customer experience What you will learn How to design a customer journey The importance of using systems and technology…

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Read more about the article The Ultimate Customer Experience Course (3 In 1)

The Ultimate Customer Experience Course (3 In 1)

  • Post published:31 January, 2024
  • Reading time:6 mins read

Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts) What you will learn Define & execute experiences customers…

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Read more about the article The Facebook Ads & Instagram Ads Course 2023 + ChatGPT Guide

The Facebook Ads & Instagram Ads Course 2023 + ChatGPT Guide

  • Post published:1 October, 2023
  • Reading time:18 mins read

Facebook Ads Course you will LOVE. Learn FAST & FUN. Overcome iOS Restrictions. Create Customer Journey. Enjoy Quizzes. What you will learn Learn Facebook Ads…

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Read more about the article Implement Exceptional Customer Service Standards

Implement Exceptional Customer Service Standards

  • Post published:27 July, 2023
  • Reading time:3 mins read

Tackle Customer Complaints, Upskill Your Staff And Retain Valued Clients What you will learn Effectively manage difficult customers and complaints Identify potential new customers and…

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Read more about the article Increase Customer Loyalty During A Cost Of Living Crisis

Increase Customer Loyalty During A Cost Of Living Crisis

  • Post published:27 July, 2023
  • Reading time:3 mins read

Methods To Reduce Risk And Increase Stability For Long-Term Business Success What you will learn Develop a strong understanding of what an economic crisis entails.…

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