Master Customer Journey Map – Enhance your Guest Experience
How mapping customer journey helps enhance experience | key touch points in journey | learn from experts What you will learn Customer journey map Guest…
How to deal with an upset customer – Great Customer Service
And make them a happy one. What you will learn How to listen to what's really bothering your customer. Is your customer angry at you…
The One Conversation: how to fix or grow any business
a thorough 77-minute self paced diagnostic to design (or improve) your entire customer journey What you will learn How to fix or grow any business…
Mailchimp Masterclass – Learn Customer Journeys
Mailchimp Customer Journeys: Learn how to create your own automated marketing with the newest Mailchimp addition What you will learn Automate you marketing How to…
Customer Journeys for B2B Enterprises
Identify and target your audience using marketing personas and the buyer journey, turning prospects from leads to sales. What you will learn Target your unique…
Voice of the Customer: Toolkit
What you will learn Voice of the customer VOC tools Lean Six Sigma Lean Six Sigma Tools Surveys Interviews Focus Groups Description Understanding your customer…
How to design your Customer Journey
to create a predictable and positive customer experience What you will learn How to design a customer journey The importance of using systems and technology…
The Ultimate Customer Experience Course (3 In 1)
Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts) What you will learn Define & execute experiences customers…