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Learn ServiceNow from scratch. Learn to develop applications on ServiceNow Platform.

What you will learn

Learn IT Service Management, Studio Service and Application Designing

Learn Client Scripting, Server Side Scripting, Transformation Scripts and Notification Scripts

Learn concepts like Inbound Implementation, Script for Notes widget and Angular Providers

Master Record, Watch, AngularJS, UIScripts, Outbound REST Message and Inbound REST Integration

Description

ServiceNow is a tool that provides IT service management features in the form of cloud computing as SaaS (Software as a Service). It has core features to specialize in IT Service Management, Business Management, and Operations Management. Service Now was launched in the year 2003. Service Now was developed by a company named Service Now Inc., It provides cloud computing, IT Service Management, Enterprise Service Management services, etc. There are several offerings or domains provided by the Service Now such as Information Technology, Finance, Human Resources, Customer Services, Security, Software Development and several enterprise needs. The Service Now also provides services such as Security, Business applications, cloud applications, Web Services, enterprise, and mobile app services, etc. It is completely based on the web-based functionalities and can be easily learned by anyone.

This ServiceNow certification contains several concepts mentioned in course curriculum such as Introduction to Service Now, IT Service management, Service Management others, basics service, Service Now basics, steps to obtain an instance, Service Now UI and Banner, Lists and Forms, Studio Service, understanding Service Now studio, table creation, adding fields to the table, filed navigator, application designing, application development, business problem, creating application file, creating modules and fields, creating updated form, system management, Client Scripting, scripting Service Now, Script editor features, creating client script, practical demo on scripting, Glideform class, evaluating application file on new value, client script debugging, UI Policies, Actions, Server side scripting, debugging client scripts, try business logic, UI policy configuration, methods of UI policy actions, client script and UI Policy, Server Side Scripting – business rule, types of server scripts, features of business scripting, Server Side APIs, working on System Administration, inserting data, Debugging Server Script, Script includes and implementation, Securing Applications, User Role Groups, Access Control List, Scope Access, Importing Data, Practical implementation of Importing Data, Workflows, Transformation scripts, Scheduled Script execution, Events and Actions, Implementation of Events. In this ServiceNow certification, the topics covered are Introduction to Notifications on Service Now, Notifications, notification settings, dynamic content, the content of the message, evaluating notifications, Inbound email and its configurations, Notification Scripts, Inbound implementation, Application and System properties, Property utilization and handling, Widget examples, and portal designer, previewing the theme, modifying the widgets, template and table, Script for noes widget, Angular Providers, Record Watch, AngularJS, UIScripts and Outbound REST message, Rest message scripting, Inbound Rest integration, Inbound Rest Implementation.

In this course on ServiceNow, you will be learning the following concepts in details:


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  • ServiceNow
  • IT Service Management
  • Studio Service
  • Application Designing
  • Client Scripting
  • Server Side Scripting
  • Transformation Scripts
  • Notification Scripts
  • Inbound Implementation
  • Script for Notes widget
  • Angular Providers
  • Record
  • Watch
  • AngularJS
  • UIScripts
  • Outbound REST Message
  • Inbound REST Integration

Through this course we are going to learn the most significant concepts of ServiceNow, starting right from scratch. Understanding the fundamentals of the ServiceNow platform is important. It gives insight into the concepts that underpin how everything else works.

The training will include the following;

  • Introduction to ServiceNow
  • ServiceNow basics
  • ServiceNow studio introduction
  • Application development,management tools
  • Client side scripting
  • server side scripting
  • Application security
  • Importing data
  • Workflows and orchestration
  • Scheduled Script Executions and Events
  • Notifications
  • Application Properties
  • Introduction to service portal
  • AngularJs in ServiceNow
  • Introduction to TPP Development
  • Designing reports
English
language

Content

ServiceNow – Beginner Level

Introducton to ServiceNow
IT Service Management
Service Management Others
Service Now Basics
Steps to Obtain an Instance
Service Now UI
Service Now UI – Banner
Lists and Forms
Service Now Studio
Understanding the Studio
Table Creation
Adding Fields to the Table
Field Navigator
Application Development
Business Problem
Creating Application File
Creating Modules and Fields
Ways of Creating Fields
Creating Updated Form
System Management
Scripting in Service Now
Script Editor Features
Creating Client Script
Practical Demo on Scripting
Glideform Class
Evaluating Application File
Evaluating on the New Value
Debugging Client Scripts
Try Business Logic
UI Policy Configuration
Methods of UI Policy Actions
UI Policy Actions
Client Script and UI Policy
Server Side Scripting
Types of Server Scripts
Features of Business Scripting
Server Side APIs
Working on System Administration
Inserting Data
Debugging Business Rules
Javascript Debugger
Implementing on Debugging
Types of Script Includes
Script Include Function
Extend a Script Include
Client Slide Calling
Creating Script Function
Creating Details
Utilities Script Include
Securing the Applications
Assigning Role to User
Securing Applications
Impersonating Users
Creating New Module
Access Control List
Configuring the Script
Functions of None Grant
Securing Our Application
Cross Scope Tables
Appication Access
More on Appication Access
Importing Data to Service Now
Data in Staging Table
Enforce Mandatory Fields
Introduction to IT Service Management
Importing Set and Transform Map
Date Field Configuration
Transform Event Scripts
Source and Target Fields
Inputing Data in Target Fields
Concept of Orchestration
Begin and End Activity
Workflows and Core Things
Creating Workflows
Adding Dynamic Names
Creating New User
Publishing the Workflows
Window Log Messages
Creating Task Description
Understanding Scheduled Script Execution
Configuration for Scheduled Script
Finding Class in Logs
Events and its Actions
Analyzing the Configurations
Checking for Events
Implementation of Events and its Actions
Using the Script Action
Using the Script Action Continues

ServiceNow – Intermediate to Advanced Level

Introduction to Notifications in Service Now
Understanding When to Send Section
User Notification Settings
Who will Receive the Notification
Content of the Message
Using Dynamic Content
Practical Implementations of Notifications
Evaluating the Notifications
Outbound Email Configuration
Understanding Inbound Email
Email Parts Recognition
Default Username and Password
Creating Auto Create Reply Text
Creating Inbound Email Action
Learning Notifiations Email Script
Methods for Adding CC or BCC
Practical Implementation on Notification Email
Practical Implementation of Inbound Email
Creating Inbound Email Action
Executing Script for Email
Making Changes in Email Priority
Application properties in Service now
Searching system property category
Setting property order
Using Application properties
Analyzing the Application properties
Handling and utilizing properties
Discussion on few widget examples
Analyzing in service portal designer
Observation of Responsive pages
Showing and hiding containers
Learn Page Editor with its roles
Assingning the roles
Changing and Previewing the Theme
Creating custom widgets
Adding options in widgets
Enabling preview within widget editor
Creating custom widget from the scratch
Scripting for Template and Table
Function of dollar scope data
Creating Notes Widget
Scripting for Notes widget
Server script for Title
Delete Model
Widget Options
Directives
Angular Provider Relationship
RecordWatch
UI Page and UI Script
Testing Angular JS Application
Page Styling
UI Scripts
Utilising UI Scripts
Outbound Integration
Create an Outbond REST Message
HTTP Methos
Method Endpoint
Configration for Variable Substituations
Preview Script Usage
Parsing Data from the Response
Handle the Response
Methods in REST Message V2 API
Inbod Integration
Selecting an API
Types of Query Parameters
ServiceNow API Request
Data Types and Returned Value
CORS Rules