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Learn Salesforce Business Analyst

What you will learn

Trailhead

Basic process of project management

Role of salesforce Business analyst

Salesforce business analyst implementation lifecycle

Tools used for requirement elicitation such as Jira and Agile accelerator

Understanding process flows

Documentation and Creating user stories

Learning app exchange and Managing sandboxes

Description

Hello Everyone welcome to Salesforce Business Analyst course.

If you plan to learn about Salesforce Business Analyst than this is a perfect course for you, this is a beginner to advanced level course so if you are planning to learn Salesforce Business Analyst than you can join in this course. Lets take a look what you will learn from this course?

You will learn:

• Trailhead

• Basic process of project management

• Role of salesforce Business analyst

• Salesforce business analyst implementation lifecycle

• Requirements elicitation

• Tools used for requirement elicitation such as Jira and Agile accelerator

• Understanding process flows

• Documentation and Creating user stories


Get Instant Notification of New Courses on our Telegram channel.


• Testing phase

• Learning app exchange and Managing sandboxes

• Salesforce optimizer

• User Adoption

• Hyper care

• Exploring salesforce cloud services

• Diff between salesforce BA And admin and many more

Salesforce Business Analysts understand business needs, capture requirements, and collaborate with stakeholders to develop Salesforce solutions that drive business improvements.

You will find individual sections devoted to each of the six knowledge areas of the exam guide, which include:

  • Customer Discovery
  • Collaboration with Stakeholders
  • Business Process Mapping
  • Requirements
  • User Stories
  • User Acceptance

This is a project based course so this course will help you for learning Salesforce Business Analyst properly. During learning you need any help than please contact with me so I can help you with you issue. So what are you waiting for? enrol now and lets start learning Salesforce Business Analyst.

English
language

Content

Project-Based Salesforce Business Analyst Training

Introduction
Certificate
Successful Salesforce Business Analyst
Course content

Salesforce as cloud platform

Salesforce as cloud platform
Trailhead
Trailhead (Playground)
Basic process of project management

Role of Business Analyst in a Salesforce Project

Role of Business Analyst in a Salesforce Project
Key responsibilities and skills
Qualities Required

Implementation life cycle

Implementation life cycle
Implementation life cycle key activities

Requirements Elicitation

Requirements Elicitation
Tools used for requirement elicitation(jira)
Tools used for requirement elicitation(agile acclerator)

PROCESS MAPPING

PROCESS MAPPING – Gap Analysis
Techniques used in Business process modeling or mapping diagrams
Use case diagram or model

Documentation and Creating user stories

Documentation and Creating user stories(to be contd in next slide)
Core elements of BRD(1)
Core elements of BRD(2)
Core elements of SRS – Functional and Non Functional Requirement
User Requirements

Testing phase

Testing phase
(UAT) User acceptance testing – Testing in sandbox(Contd in UAT)
Sandboxes

User Adoption

User Adoption

Hyper care

Hyper care

Salesforce cloud services

Salesforce cloud services
Appexchange
Create App V2MOM
Apex in Salesforce
Updating your SF Skills
Salesforce optimizer

Basic Salesforce Admin skills required for a Business analyst?

Basic Salesforce Admin skills required for a Business analyst?
Basic Salesforce Admin skills required for a Business analyst?
General terms used in salesforce
Objects ,Fields, Record
Create a workflow
Create record types
Create a report
Create a dashboard
Create permission sets
Create approval process
Create a flow
Create a process builder
Certification Guidance -Model Questions