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Professional Certificate of Agile and Scrum Business Analyst by MTF Institute

What you will learn

Role and Mission of Business Analysts

Examples from real work

Career of BA

Integrared CJM business analysis

Prioritization and value analysis

PnL analysis

Process Analysis

Omnichannel, CSI

Legislation, Infosec, Platform Analysis

Best practices, Sales Funnel, Gamification

Description

Welcome to course Professional Certificate of Agile and Scrum Business Analyst by MTF Institute

Part of video lessons equal to course Professional Diploma of Product & Service Business Analyst

MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on higher & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.

MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.

MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry, and resident of the incubator “The Fintech House of Portugal”.

MTF is present in 208 countries and has been chosen by more than 400 000 students.

Course Author: Igor Dmitriev

Digital Transformation and Banking Expert

Education:

MBA, The Boston University

Master of Science at Engineering (Technical) Management,

The State University of New York at Buffalo

Master of Science at Informatics and Economics,

Six Sigma Black Belt

Experience:

Expert at Banking (> 18 years), FinTech & Digital (> 15 years),

Experienced Manager (> 14 years) with successful track of records

at personal and corporate entrepreneurship.


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More than 12 years at worldwide banking groups such us

Societe Generale , Raiffeisenbank

Experience at roles: CEO, Head of Business, Chief Digital &

Marketing Officer, Head of Digital Transformation and Channels, Head of Products and Marketing.

The role of a Business Analyst (BA) is crucial in ensuring the success and efficiency of digital products and services within a company. They bridge the gap between technical teams and business stakeholders, ensuring that digital products align with business goals and meet user needs. Here’s an overview of their key functionalities:

Requirement Gathering and Analysis: BAs work closely with stakeholders to understand business objectives and translate them into technical requirements for digital products and services.

Documentation and Communication: They document requirements, specifications, and user stories in a clear and concise manner, facilitating communication between technical and non-technical teams.

User Experience (UX) Analysis: They analyze user feedback, behavior, and market trends to improve the user experience of digital products and services.

Data Analysis: DPS BAs analyze data metrics to assess the performance of digital products and services, identify areas for improvement, and make data-driven recommendations.

Quality Assurance: They collaborate with quality assurance teams to ensure that digital products meet quality standards and functional requirements.

Project Management: They assist in project planning, scheduling, and coordination, ensuring that digital projects are delivered on time and within budget.

Learning about digital products and services business analysis is important for companies for several reasons:

Strategic Alignment: By understanding business goals and user needs, BAs ensure that digital products and services are aligned with the overall strategy of the company.

Cost Reduction and Efficiency: Effective analysis and requirements gathering help in minimizing rework and optimizing resources, leading to cost reduction and increased efficiency.

Competitive Advantage: A deep understanding of digital products and services allows companies to stay competitive in the rapidly evolving digital landscape.

Customer Satisfaction: By focusing on user experience and continuously improving digital products, companies can enhance customer satisfaction and loyalty.

Innovation: BAs play a crucial role in driving innovation by identifying opportunities for new digital products and services that meet emerging market needs.

In terms of career building, expertise in digital products and services business analysis can open up various opportunities in industries ranging from technology and e-commerce to finance and healthcare. Companies are increasingly recognizing the importance of digital transformation, making professionals with skills in this area highly sought after. Additionally, the role offers room for growth into leadership positions such as Product Manager or Business Analyst Manager as one gains experience and expertise in the field. Continuous learning and staying updated with industry trends and technologies are essential for success in this dynamic and rapidly evolving field.

English
language

Content

Introduction

Welcome to MTF
Onboarding to learning process

Agile and Scrum Business Analyst

Introduction to role
Role and Functionality of BA
Process of Business Analysis, Analysis of Customer Feedback and Testing of Ideas
Examples from real work
Career of BA
Integrated CJM business analysis
Focuses of Business Analysis
Prioritization and value analysis
PnL analysis
Profit and Loss based Business Analysis
Process Analysis
Sales and Service Processes Analysis
Omnichannel, CSI
Legislation, InfoSec, Platform Analysis
Best practices, Sales Funnel, Gamification
Waiting for your questions
Business Requirements preparing
System Requirements preparing
Create a functional and technical design document (Dynamics 365 example)

Agile and Scrum Frameworks

Agile and Scrum Introduction
Manifesto for Agile Software Development
Role of Business Analysts in Agile and Scrum

Interactive Part, Next Steps and Answers to Questions

Interactive Part
Congratulations with course finishing
Lets continue your learning with full size MBA program