• Post category:StudyBullet-14
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The knowledge and expertise you need to be a great IT Infrastructure Manager!

What you will learn

Understand the role and responsibilities of an IT Infrastructure Manager

Gain knowledge of the key components of IT infrastructure, including hardware, software, network, and storage

Learn best practices for IT infrastructure management

Understand the importance of security and disaster recovery in IT infrastructure management

Description

This course, IT Infrastructure Manager 101, is designed for IT professionals who are interested in or currently working in a IT infrastructure management role. The course provides a comprehensive overview of IT infrastructure management principles and best practices. Participants will gain an understanding of the key components of IT infrastructure, including hardware, software, network, and storage systems, as well as best practices for managing these systems. The course also covers topics such as IT infrastructure security, disaster recovery, monitoring, and network and storage management.

What we’ll cover –


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  • Introduction to IT Infrastructure Management
  • Understanding IT infrastructure components
  • Managing IT infrastructure: Best practices and frameworks
  • IT infrastructure security: Threats and countermeasures
  • Disaster recovery and business continuity planning
  • IT infrastructure monitoring and performance management
  • Staff management
  • Network management and troubleshooting
  • Storage management and data protection

Learning Outcomes:

  • Understanding of IT infrastructure management principles and best practices
  • Knowledge of IT infrastructure components and their functions
  • Ability to manage IT infrastructure security and disaster recovery
  • Skills in IT infrastructure monitoring, network management, and storage management

Upon completion of the course, participants will receive a certificate of completion, demonstrating their knowledge and skills in IT infrastructure management. By the end of this course, participants will be equipped with the knowledge and skills needed to excel in an IT infrastructure management role, and to ensure that an organization’s IT systems are efficient, reliable, and secure.

English
language

Content

Intro to Infrastructure Management

Intro to Course and What You’ll Learn
Summary of an IT Infrastructure Manager
Different IT Manager Types

Let’s Get Into Some Details

Know The Tech
Keep Updated with Changing Tech
Infra Responsibilities – Hardware + Software
Money and Budgets

Know The Tech

Team and System Knowledge
Importance of Tech Health & Security
Modern Systems – 3-5 year lifecycle
Asset Registers

Staying Technical – Hardware (Optional)

Next Few Videos
Where Infrastructure Lives
Physical vs Virtual Server
Let’s Look at a Rack Server
Servers in the Cloud
Network Protocols and Standards
Network Security Devices
Switches
Firewalls
Talking SAN’s
SAN vs NAS – What’s the Difference

Staying Technical – Software (Optional)

Domains & Active Directory
DNS
DHCP

Secure Your Infrastructure

Importance of Protecting Your Infrastructure
Cybersecurity Audits
Importance of an IDS
IAM & SIEM
Importance of Patching
Penetration Testing Fundamentals

Importance of Backups

Backup Strategies
The 3-2-1 Rule
What About All Other Infrastructure? Switches, Firewalls, Configs

Tech Team Management

Your Tech Teams Skills
IT Support Levels 1, 2, 3 – The Basics
Build Great Teams
Lead by Example
Delegation is Key

Good House Keeping + Things to Do

Ensure You Are Organised
Mistakes Happen
Meetings, Ops, Cap, Sec
Team Meetings
Infrastructure Reports

Documents and Processes

Documentation is Key
Vendors, Contracts, MSA’s & Suppliers
You Need an Information Security Policy
Vulnerability Assessment and Management
Disaster Recovery Plan
Data Retention Policy

What’s Next

What’s Next