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Mastering ISO 9001:2015 Internal Auditing: A Practical Approach

What you will learn

Understand ISO 9001:2015 standards and audit process

Prepare and conduct effective internal audits

Identify non-conformities and areas for improvement

Implement corrective actions and continuous improvement strategies


“Mastering ISO 9001:2015 Internal Auditing: A Practical Approach” is a comprehensive course designed to equip you with the knowledge and skills necessary to conduct effective internal audits in accordance with the ISO 9001:2015 standards. This course is tailored for beginners and professionals alike who are seeking to enhance their understanding of quality management systems and internal auditing processes.

Throughout this course, you will learn the fundamentals of the ISO 9001:2015 standard, including its key principles, requirements, and the structure of a Quality Management System (QMS). You will be guided through the entire audit process, from preparation and planning to conducting the audit, reporting findings, and implementing corrective actions.

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Key topics covered include understanding the audit objectives and scope, developing effective audit checklists, conducting interviews and observations, identifying non-conformities, and recommending improvements. The course also emphasizes the importance of clear communication, teamwork, and continuous improvement in the auditing process.

By the end of this course, you will be able to confidently conduct internal audits that contribute to the ongoing effectiveness and compliance of your organization’s QMS. You will have the tools and techniques needed to identify areas for improvement, ensure adherence to ISO 9001 standards, and drive continuous improvement within your organization. Whether you are new to quality management or looking to refine your auditing skills, this course will provide valuable insights and practical experience to advance your career in quality management and auditing.




About ISO 9001

Understanding the ISO 9001 Audit Process

Audit Principles and Types
The Role of an Internal Auditor
Overview of the Audit Cycle
Our Use Case – QualityPro Solutions

Preparing for the Audit

Preparing for the Audit
Defining the Scope of the Audit
Planning and Preparing the Audit
Creating an Audit Plan
Tools and Techniques for Auditors 1
Tools and Techniques for Auditors 2

Conducting the Audit

Conducting the Audit
Conducting Pre-Audit Meetings
The Opening Meeting
Use Audit Execution Techniques
Collecting and Analyzing Evidence

Post-Audit Activities

Post-Audit Activities
Audit Analysis and Findings
Writing the Audit Report
The Closing Meeting
Follow-Up Actions and Recommendations
Management Review and Continuous Improvement
Case Studies – Conducting an Audit from Start to Finish

Challenges and Lessons Learned

Common Audit Challenges and How to Overcome Them
Lessons Learned from Real Audits