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HR runs on heroics and spreadsheets? People Ops operating model, hiring, onboarding, performance, pay, HRIS and AI

What You Will Learn:

  • Run People Operations: take 100+ templates, checklists, matrices and procedures from the lectures
  • Build the People Ops operating model and own the right scope
  • Run hiring operations with funnel SLAs and handoffs
  • Design onboarding as a 90-day journey
  • Run performance operations and choose AI performance tools
  • Build salary bands and run payroll operations
  • Run offboarding and employee relations with clear checklists
  • Use HRIS, people analytics and AI agents and write a 90-day plan
  • Use 8 working files, including a People Ops scope map, a salary band builder and an AI agent architecture canvas
  • Learn with Mike, the #1 HR instructor on Udemy: 1,800,000+ enrollments, 170,000 students, about 200 books on Amazon

Learning Tracks: English

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Overview

Alright, let’s cut through the noise. If your current People Ops or HR setup feels like it’s running on fumes and a prayer, or if you’re drowning in a sea of ad-hoc requests and manual processes, this course, ‘Head of People Operations: HRIS, Analytics, AI, 120+ Tools,’ is probably exactly what you need. This isn’t your grandma’s HR course; it’s a rigorous deep dive into building a truly strategic, efficient, and data-driven People Operations function. Forget simply managing people; Mike pushes you to think about *operating* people processes with the same rigor you’d apply to product development or sales funnels.

What truly sets this course apart is its unapologetic focus on actionable frameworks. We’re talking about moving beyond theoretical concepts to implement a robust People Ops operating model. It’s about leveraging HRIS for more than just record-keeping, integrating people analytics to drive decisions, and even dabbling in how AI agents can automate and enhance various HR functions. You’ll gain original insights into shifting from reactive HR to proactive, scalable People Operations, armed with an arsenal of practical tools and templates that are ready for immediate deployment.

Prerequisites

  • This course isn’t for the absolute beginner who’s never heard of HR. While accessible, it assumes you have at least a foundational understanding of business operations or a basic grasp of HR principles.
  • A willingness to challenge traditional HR paradigms and embrace technology as a core enabler is crucial. If spreadsheets are your comfort zone for *everything*, be prepared to expand your horizons.
  • Some exposure to managing teams or processes, even outside of HR, will help you contextualize the strategic frameworks presented.

Skills & Tools

  • You’ll develop a robust understanding of how to design and run an end-to-end People Operations model, from hiring funnels with SLAs to meticulous offboarding checklists.
  • Gain proficiency in utilizing and optimizing HRIS platforms, not just as data repositories but as central nervous systems for your People Ops. This includes learning how to write a 90-day plan for HRIS implementation or optimization.
  • Master the art of leveraging people analytics to make informed decisions, moving away from gut feelings to data-backed strategies for performance, retention, and compensation.
  • Explore the practical application of AI performance tools and even designing your own AI agent architecture canvas to streamline repetitive HR tasks and enhance employee experience.
  • You’ll walk away with an incredible library of 100+ templates, checklists, matrices, and procedures, including a salary band builder and a People Ops scope map – all designed to give you job-ready skills and facilitate real-world projects immediately.
  • The course emphasizes using industry-standard tools conceptually, providing a framework that applies across various platforms rather than just one proprietary system.

Career Benefits & Job Roles

  • This course is a catalyst for significant career growth. It equips you to transition into or excel in senior People Operations roles like Head of People Ops, VP of HR, People Analytics Manager, or even a Fractional People Ops Consultant.
  • It’s perfect for HR professionals looking to modernize their skill set and become strategic partners rather than just administrative overhead. You’ll learn to speak the language of business operations and data.
  • The practical frameworks and numerous templates provide excellent preparation for those aiming for leadership positions where they’ll be expected to build and scale HR functions from scratch. While not explicit certification prep, the comprehensive nature and practical application of knowledge will undoubtedly bolster your readiness for advanced HR certifications.
  • For entrepreneurs or startup founders, this course offers a blueprint to establish an efficient People Ops function from day one, avoiding common pitfalls and setting up for scalable growth.

Pros

  • Unmatched Practicality & Resources: This isn’t just theory. The sheer volume of ready-to-use templates, checklists, and working files (like the salary band builder and AI agent architecture canvas) is phenomenal. It truly provides hands-on labs in a structured format, enabling immediate application.
  • Future-Proofing Content: Mike doesn’t shy away from cutting-edge topics like AI in HR and advanced analytics. He strategically weaves these into the core curriculum, ensuring your skills are relevant not just for today, but for tomorrow’s HR landscape.
  • Expert Instructor: Mike’s reputation precedes him – 1.8M+ enrollments speak volumes. His masterful delivery, clear explanations, and ability to break down complex topics into digestible, actionable insights make the learning experience engaging and highly effective.
  • Comprehensive Scope: From designing a People Ops operating model to specific workflows for hiring, onboarding, performance, payroll, and offboarding, the course covers the entire employee lifecycle with a deep operational lens. It effectively bridges the gap from beginner to advanced concepts in People Operations.

Cons

  • Given the incredible breadth and depth, covering 120+ tools and 100+ templates across multiple domains, the course can feel incredibly dense at times. While packed with value, a student might need to allocate significant time for review and external research to truly master every individual concept or specific tool mentioned, rather than just understanding its application within the provided frameworks. It’s less about deep-diving into the mechanics of a single HRIS platform and more about the strategic *use* of such tools, which might leave some wanting more granular, platform-specific training.
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