Master Core IT Help Desk Concepts for Entry-Level Success. No Experience? No Problem.
What you will learn
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Understand the core responsibilities of an IT Help Desk professional.
Learn how to troubleshoot common hardware, software, and network issues.
Master the basics of operating systems, user account management, and ticketing systems.
Gain confidence in communicating with end-users and providing effective technical support.
Explore real-world tools and scenarios to build practical, job-ready skills.
Prepare for entry-level IT support roles and take your first steps toward a career in IT.
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