How to have Difficult Conversations: Conflict Management
Master the art of having difficult conversations. Discover effective communication skills to speak with assertiveness. What you will learn Feel confident and well-prepared to initiate…
Engaging and Effective Client Conversations.
Understanding Distinct tools and techniques to have great client conversation. What you will learn Important of Engaging and Effective conversations with clients. Different types of…
Handling Difficult Conversations at Work
This course will help you feel more confident, next time you have to have a "Difficult Conversation" with an employee.What you will learn By…
Dealing With Difficult People
You can't control other people, you can only control how you respond to them. What you will learn Prevent Problems & Change Yourself How to…
How to Handle Challenging Customers (Angry & Rude)?
Handle difficult customers | Handle Angry customers | Handle Rude customers | Handle Impossible-to please customers What you will learn Cultivate a positive attitude Manage…
