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Read more about the article How to have Difficult Conversations: Conflict Management

How to have Difficult Conversations: Conflict Management

  • Post published:8 August, 2022
  • Reading time:12 mins read

Master the art of having difficult conversations. Discover effective communication skills to speak with assertiveness. What you will learn Feel confident and well-prepared to initiate…

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Read more about the article Engaging and Effective Client Conversations.

Engaging and Effective Client Conversations.

  • Post published:30 March, 2022
  • Reading time:4 mins read

Understanding Distinct tools and techniques to have great client conversation. What you will learn Important of Engaging and Effective conversations with clients. Different types of…

Continue ReadingEngaging and Effective Client Conversations.
Read more about the article Handling Difficult Conversations at Work

Handling Difficult Conversations at Work

  • Post published:3 December, 2021
  • Reading time:5 mins read

This course will help you feel more confident, next time you have to have a "Difficult Conversation" with an employee.What you will learn   By…

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Read more about the article Dealing With Difficult People

Dealing With Difficult People

  • Post published:17 November, 2021
  • Reading time:4 mins read

You can't control other people, you can only control how you respond to them. What you will learn Prevent Problems & Change Yourself How to…

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Read more about the article How to Handle Challenging Customers (Angry & Rude)?

How to Handle Challenging Customers (Angry & Rude)?

  • Post published:2 November, 2021
  • Reading time:9 mins read

Handle difficult customers | Handle Angry customers | Handle Rude customers | Handle Impossible-to please customers What you will learn Cultivate a positive attitude Manage…

Continue ReadingHow to Handle Challenging Customers (Angry & Rude)?
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