How to have Difficult Conversations: Conflict Management
Master the art of having difficult conversations. Discover effective communication skills to speak with assertiveness. What you will learn Feel confident and well-prepared to initiate…
Master the art of having difficult conversations. Discover effective communication skills to speak with assertiveness. What you will learn Feel confident and well-prepared to initiate…
Understanding Distinct tools and techniques to have great client conversation. What you will learn Important of Engaging and Effective conversations with clients. Different types of…
This course will help you feel more confident, next time you have to have a "Difficult Conversation" with an employee.What you will learn By…
You can't control other people, you can only control how you respond to them. What you will learn Prevent Problems & Change Yourself How to…
Handle difficult customers | Handle Angry customers | Handle Rude customers | Handle Impossible-to please customers What you will learn Cultivate a positive attitude Manage…
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