Proactive Solutions Fundamentals
Learn the fundamentals of the Outbound Dialer and Proactive Strategy for telemarketing campaings What you will learn Learn the basic concepts of Outbound Dialing Understand…
Call Recording and Screen Recording Compliance Fundamentals
Learn the fundamental concepts for Call Recording and Screen Recording by standards and laws. What you will learn Learn the fundamentals of compliance for Contact…
Telemarketing Fundamentals
Learn the fundamental concepts of Telemarketing and Outbound Dialing What you will learn Learn the basic concepts of Telemarketing Understand the sales process through a…
Create a Cloud-based Call Center using Amazon Connect
Stop relying on telecoms or vendors, and host your contact center in the cloud yourself What you will learn How to Create a Contact Center…
