Unlocking the Powerful Secrets of OUTSTANDING Customer Service – Transform Your Business!
☑ STOP Losing Money Due to Poor or Average Customer Service! $$$
☑ Make MORE Money from Each Customer! $$$
☑ SAVE a Fortune in Advertising Dollars! $$$
☑ Get MORE Referrals! $$$
☑ Solve Problems FAST!
☑ Retain Existing Customers!
☑ Learn How to Create an Outstanding Customer Service Experience
☑ Learn the 5 Tenets of TQM
☑ Avoid the 10 Deadly Sins of Customer Service!
☑ How to Handle Difficult Customers like a PRO!
☑ … and MUCH More!!!
Customer Service Will MAKE Or BREAK Your Business! You Have NO Idea How Much MONEY You Are LOSING Due To Bad Customer Service … And HOW Much MONEY You Can GAIN By Providing Excellent Customer Service!
DID YOU KNOW?
“55% became a customer of a company because of their reputation for GREAT customer service”
“40% began purchasing from a competitor because of their reputation for GREAT customer service”
WHICH side Of This Formula do you want to be on???
Customer Service is one of the Top 3 Factors Determining Your Companies FUTURE & EARNINGS!
Are YOUR Staff Trained in “Customer Service”???
This Course is Perfect For Business Owners, Managers and Employees … Get Your Team Trained and Cash in!
A Sample Of What You Will Learn:
STOP Losing Money Due to Poor or Average Customer Service! $$$
Make MORE Money from Each Customer! $$$
SAVE a Fortune in Advertising Dollars! $$$
Get MORE Referrals! $$$
Retain Existing Customers! $$$
Solve Problems FAST!
Learn How to Create an Outstanding Customer Service Experience
How to Handle Difficult Customers like a PRO!
Learn the 5 Tenets of TQM
Avoid the 10 Deadly Sins of Customer Service!
… and MUCH More!!!
Sign up Now!
English
Language
Introduction
WHY Customer Service Is CRITICAL To Your Business!
Good Isn’t Good Enough!
We Are ALL in the “Helping Field”
Providing “Concierge” Level Of Service
The 5 Tenets Of TQM
How To Boost Customer Satisfaction
How To Avoid The 10 Deadly Sins Of Customer Service!
More Money $$$ – Through Customer Retention
How Much Is A Customer Worth? $$$
Do You Understand Your Customer?
Dealing With Difficult Customers
“LEAP” Into Customer Service!
Exceptional Phone Service
WHY Customers Buy From YOU! $$$
BONUS LECTURE!!! FINAL TIPS!!!
Bonus Lecture: Discounted Coupons 🙂