Simple, ‘to the point’ cross cultural training for dealing with business persons from around the world. All situations.
☑ Understanding of cultural differences in the world
☑ Understanding of the differences in preferred leadership styles across countries
☑ Understanding of the differences in management styles in different countries
☑ What are the different tools and techniques for understanding the culture of different countries
☑ How to compare the cultures of different countries using easy tools
☑ How to manage international business in a multicultural environment
☑ How to manage the cultural integration of two merged companies from different countries
Do you know the cost of failure of cross-cultural awareness and lack of cross-cultural competence? The cost for cultural integration of Upjohn Pharmaceutical Company of USA to integrate the newly acquired company (in 1995), Pharmacia of Sweden was close to 1 Bn $ almost 300 Million $ above expectations. Despite such huge costs the company disintegrated and vanished from the world market within a decade of the merger..
When handled properly world cultural diversity can be converted to the key success factor of a business. The world of business requires knowledgeable culturally competent cross-cultural management professionals. This course is the first such course in the world on the online platform which boasts of super simple ideas, models, and theories that can significantly improve the cultural awareness and cultural competency of the entire workforce of your global business organization. In addition, the course provides invaluable tools, tips, and techniques to conquer the business world of multicultural differences, unique beliefs, norms, and values.
Topics Covered
The broad topics covered in this course include
1. Understanding World Cultures
2. Understanding Management Styles in Different countries
3. Understanding different leadership styles preferred in different countries.
4. Basic cross-cultural differences models and tools to understand cultural differences, like Hofstede’s Model, Globe Study, Cultural adaptation model, etc.
5. Basic cross-cultural management theories
Case Studies
Case Studies Included in this course include
1. Merger of Pharmacia of Sweden with Upjohn of USA
2. Failure of Vodafone in Japan
3. Exports of Tuna from India to Japan
About the instructor
Dr. Vijesh Jain, instructor of this course is a Harvard University, BITS, IIFT, BIMTECH, University of Mysore alumnus with more than 30 years of global industry, research, and training career with global countries in different countries. He has written several books on cross-cultural management and international business. His research papers in international journals and research platforms, international conferences have been consistently appreciated and quoted in research worldwide. Having dealt with more than 28 countries with 100’s overseas clients, Dr. Jain has practical cross-cultural management experience. He has also worked as the Director in reputed B Schools, at different places.
English
Language
Introduction
Introduction, Welcome and Opening case study
Introduction & Opening Case Study
Clash of different management styles – Case Study Part 2
Italian Management Style
Impact of Cultural Clashes
Timelines of the events
Questions raised by this case study
Quiz 1
Globalization and Need to Understand Cultural Differences
Increased global cultural interaction driven by globalization
Impact of globalization
Culture – A complex concept to learn about
What is culture?
Complexity of understanding cultural differences
Module Summary
Quiz 2
Research Models Explaining Cultural Differences
Understanding cultural differences
Module Overview
Low and High Context Cultures Model
Failure of Vodafone in Japan – A Case Study of High Context Culture
Hofstede’s model of national cultural dimensions
Hofstede’s model of national cultural dimensions explained – Part 1
Hofstede’s model of national cultural dimensions explained – Part 2
Hofstede’s model of national cultural dimensions explained – Part 3
Cultural Dimensions wise country scores analysis with examples of 4 countries
Country wise cultural dimensions scores analysis on examples of 4 countries
Comparing Japan and US culture using Hofstede’s cultural dimensions model
Module Summary
Quiz 3
Leadership, Management Styles and National Cultures
Preferred outstanding leadership @ local cultures
Module Overview
Issues related to leadership styles in cross cultural management
Leader-Member-Exchange (LMX) Theory
Culturally Endorsed Implicit Leadership Theory (CLT) – Part 1
Culturally Endorsed Implicit Leadership Theory (CLT) – Part 2
Building A Global Corporate Culture Based on Ethical Behavior
Managing Worldwide Diversity
Management styles across nations
Leadership and Management Styles – Part 1
Leadership and Management Styles – Part 2
Leadership and Management Styles – Part 3
Comparing Japan and US management styles – Part 1
Comparing Japan and US management styles – Part 2
Comparing Japan and US management styles – Part 3
Module Summary
Quiz 4
Cross Cultural Management Theories
Taking help of some great ideas for cross cultural management
Module Overview
Overview
Jungle Theory of Cross Cultural Management
Role of Cultural Shock and Cultural Stress in building cultural competence
Theory of comfort of local cultures with foreign cultures in MNEs
Stages of Cultural Adaptation
Role of Cognitive Diversity in Organizational Performance
Module Summary
Quiz 5
Opening Case Study Solution
Cultural integration mistakes to be avoided
Case Study Solution – What cultural differences matters in overseas business?
Case Study Solution – Observing National Cultures
Case Study Solution – What could have been done right?
Case Study Solution – Why parent company tend to impose its own style of working
Case Study Solution – What kind of cultural awareness is required?
Case Study Solution – Can local units be left to their own ways of doing things?
Closing Case Study of the Course
Exports of Tuna by Mr. Gupta from India to Japan – A case Study -Part 1
Exports of Tuna by Mr. Gupta from India to Japan – A case Study -Part 2
Concluding Remarks
Final Thoughts
Concluding thoughts