ServiceNow Project Portfolio Management (CIS-PPM) Prep Exams

Up-to-date practice tests with detailed explanations, exam tips, and full coverage of all exam domain
⭐ 5.00/5 rating
👥 903 students
🔄 September 2025 update

Add-On Information:

Get Instant Notification of New Courses on our Telegram channel.

Note➛ Make sure your 𝐔𝐝𝐞𝐦𝐲 cart has only this course you're going to enroll it now, Remove all other courses from the 𝐔𝐝𝐞𝐦𝐲 cart before Enrolling!

Course Overview
- This intensive preparation course is meticulously designed to equip aspiring ServiceNow professionals with the comprehensive knowledge and strategic insights required to successfully pass the Certified Implementation Specialist – Project Portfolio Management (CIS-PPM) exam. It serves as your definitive guide through the intricacies of ServiceNow’s PPM module, focusing specifically on the exam objectives outlined in the latest domain blueprint. The curriculum is structured around high-quality, up-to-date practice tests that simulate the actual exam environment, ensuring you are familiar with question formats and time management.
- The course leverages detailed explanations for every practice question, not just providing the correct answer but elaborating on the “why” behind it, reinforcing core concepts and clarifying potential areas of confusion. This deep dive into each topic ensures a robust understanding, moving beyond mere memorization. It also integrates invaluable exam tips and proven strategies to enhance your test-taking skills, helping you navigate challenging questions and optimize your performance on exam day.
- With full coverage of all CIS-PPM exam domains, this prep course meticulously addresses key areas such as Demand Management, Project Management, Resource Management, Financial Management, and Portfolio Management within the ServiceNow platform. Its 5.00/5 rating from over 903 students attests to its effectiveness and high satisfaction rate among learners, consistently proving its value as a premier exam preparation resource.
- Reflecting the dynamic nature of ServiceNow, this course boasts a September 2025 update, guaranteeing that all content, practice questions, and explanations are current with the latest platform features and exam standards. This commitment to maintaining an up-to-date resource ensures that you are studying the most relevant information and are well-prepared for any recent changes to the exam syllabus.
- The ultimate goal of this course is to transform your foundational knowledge into certified expertise, empowering you to confidently manage and optimize project portfolios using ServiceNow, thereby driving strategic value and operational efficiency within your organization.
Requirements / Prerequisites
- Foundational ServiceNow Knowledge: A basic understanding of the ServiceNow platform and its core functionalities is highly recommended. This includes familiarity with the user interface, navigating modules, and understanding record management. While not strictly an introductory course to ServiceNow, prior exposure will significantly enhance your learning experience.
- General Project Management Acumen: Although the course covers ServiceNow-specific PPM, a conceptual understanding of general project management principles, methodologies (e.g., Waterfall, Agile), and project lifecycle phases will be beneficial. This context helps in relating ServiceNow features to real-world PPM challenges.
- ServiceNow Administrator Certification (CISA) or Equivalent Experience: While not a mandatory prerequisite, having passed the Certified System Administrator (CSA) exam or possessing equivalent hands-on experience as a ServiceNow administrator will provide a strong technical foundation for grasping the configuration and implementation aspects of PPM.
- Commitment to Self-Study: As a prep exam course, success hinges on your dedication to reviewing materials, practicing with the provided tests, and thoroughly understanding the detailed explanations. The course provides the tools; consistent effort from the learner is key to mastery.
- Access to a ServiceNow Instance (Optional but Recommended): While the course is primarily exam preparation, having access to a Personal Developer Instance (PDI) to explore the PPM module’s functionalities firsthand can complement theoretical learning with practical application, solidifying your understanding of how concepts translate to the platform.
Skills Covered / Tools Used
- Strategic Demand Management: Master the creation, submission, assessment, and approval of demands within ServiceNow, understanding how to transition ideas into actionable projects or enhancements. This includes evaluating strategic alignment and business value.
- Comprehensive Project Execution and Tracking: Gain proficiency in setting up, planning, executing, and monitoring projects using ServiceNow’s project workbench, including tasks, milestones, dependencies, and baselines. Learn to effectively manage the project lifecycle from initiation to closure.
- Optimized Resource Management: Develop skills in forecasting resource needs, creating resource plans, allocating resources, and managing capacity to ensure projects are adequately staffed without over-committing teams. Understand the process of requesting and confirming resources across various groups.
- Integrated Financial Management: Understand how to define project costs, track actual expenses against budgets, calculate planned and actual benefit, and analyze the financial health of projects and portfolios within ServiceNow. This includes capital expenditure (CapEx) and operational expenditure (OpEx) considerations.
- Effective Portfolio Management: Learn to group and manage projects and demands as portfolios, prioritizing initiatives based on strategic goals, available resources, and financial constraints to achieve organizational objectives. This includes portfolio balancing and optimization.
- Risk, Issue, and Change Management: Acquire the ability to identify, log, track, and mitigate risks and issues within projects, as well as manage change requests that impact project scope or timelines using ServiceNow’s integrated capabilities.
- Agile and Hybrid Methodologies: Explore how ServiceNow PPM supports various project methodologies, including traditional Waterfall and Agile frameworks (Scrum, SAFe), and how to leverage features like Agile Development 2.0 within a broader PPM context.
- Performance Analytics and Reporting: Master the creation and interpretation of dashboards, reports, and key performance indicators (KPIs) for PPM, enabling data-driven decision-making and providing visibility into project and portfolio performance.
- Tools Used: ServiceNow Project Portfolio Management (PPM) module, Demand Management, Resource Management, Financial Management, Agile Development, and Performance Analytics applications within the ServiceNow platform.
Benefits / Outcomes
- CIS-PPM Certification Success: The primary outcome is achieving the ServiceNow Certified Implementation Specialist – Project Portfolio Management certification, validating your expert-level knowledge and skills in deploying and managing PPM on the ServiceNow platform.
- Enhanced Career Opportunities: Certification significantly boosts your professional profile, opening doors to advanced roles such as ServiceNow PPM Consultant, Implementation Specialist, Solution Architect, or IT Project Manager with a specialized ServiceNow focus.
- Deepened Practical Expertise: Beyond certification, you will gain a profound practical understanding of how to configure, implement, and optimize ServiceNow PPM, enabling you to effectively solve real-world business challenges related to project and portfolio management.
- Strategic Influence and Contribution: Empower yourself to contribute strategically to your organization by accurately assessing demands, prioritizing initiatives, optimizing resource allocation, and ensuring that projects align with overarching business goals, directly impacting organizational success.
- Increased Efficiency and ROI: Learn to leverage ServiceNow’s PPM capabilities to streamline project lifecycles, improve resource utilization, gain better control over project financials, and ultimately enhance the return on investment for all project and portfolio endeavors.
- Credibility and Industry Recognition: The CIS-PPM credential establishes your credibility as a leading expert in ServiceNow PPM, recognized globally by employers and peers alike, signifying a high level of proficiency and commitment to the platform.
- Confidence in Complex Deployments: Develop the confidence to tackle complex PPM implementations and customizations within ServiceNow, ensuring robust, scalable, and user-friendly solutions that meet diverse organizational requirements.
PROS
- Comprehensive Coverage: The course provides full coverage of all CIS-PPM exam domains, ensuring no stone is left unturned in your preparation.
- Up-to-Date Content: With a September 2025 update, the material is current with the latest ServiceNow platform features and exam objectives, maximizing relevance and accuracy.
- High Student Satisfaction: Boasting a 5.00/5 rating from 903 students, the course’s quality and effectiveness are widely recognized and highly rated by its learners.
- Detailed Explanations: Each practice test question comes with in-depth explanations, fostering a deeper understanding of concepts rather than just memorization of answers.
- Effective Exam Strategies: Beyond content, the course offers valuable exam tips and strategies to improve test-taking skills and boost confidence on exam day.
- Flexible and Self-Paced: The format allows learners to progress at their own speed, fitting study into busy schedules without compromising on learning quality.
- Practical Application Focus: The content is geared towards understanding not just the ‘what’ but the ‘how’ and ‘why’ of ServiceNow PPM, making knowledge directly applicable.
CONS
- Requires Self-Discipline: As a self-study, practice-test-centric course, it demands a high level of personal motivation and discipline to consistently engage with the material and adhere to a study plan without direct instructor interaction.