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Learn how to run a retail store efficiently in a step-by-step manner

What you will learn

you will learn about the retail product lifecycle and how to manage this

This course will teach you all the techniques to understand and manage the Retail Product Lifecycle.

You will learn and understand Customer Relationship Management

This Retail Management Course will teach you all the essentials you need to provide satisfaction to your customers.

Description

Retail Management is a united part of Supply chain management, making shopping a pleasant experience to the customers making sure that they leave the store with a smile. Previously retail only meant sale from the stores, or door to door or hand delivery, but now the trend has changed giving a boom to the retail industry. Nowadays, retail is done in a wide scope via online means, where the retail industries are establishing the network marketing by online shopping, using websites and other technology, allowing e payments, and courier services.

For a comprehensive end-user satisfaction, Retail Management is an art that requires employing various tools of logistics management, giving relief to the consumer to shop without any struggle.


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The scope of Retail Management is to ensure that all the event of retail is managed correctly. Guaranteeing and Marketing that commodities get to the customer is the main purpose of Retail Management. Retail Management avoids unnecessary chaos at the store by simply ensuring that the customers save time and find their desired product or merchandise and return home with a smile.

By the end of this Retail Management Course, you will learn about branding, how to create successful service, how to market your product or services, strategic planning, merchandising, retail site selection, pricing, and retail channels, offering you a great variable and flexible career.

  • Supply Chain Management: In this retail management certification, you will learn about supply chain management which means supervision of the movement of goods and services from point of origin to point of consumption, comprising movement and storage of Raw materials, finished goods and work in progress inventory. It is the most vital part of Retail Management and requires great skills, which can be achieved by doing this course.
  • Retail Product Lifecycle Management: In this Retail Management Training Certification you will learn about the retail product lifecycle and how to manage this, the Retail Product lifecycle is calculated as per the product and accordingly is supplied to the stores for sale to consumers. A product carries an expiry date. This course will teach you all the techniques to understand and manage the Retail Product Lifecycle.
  • Retail Customer Relationship Management: As at the retail level, it allows you to direct contact with the customer, you need to learn and understand Customer Relationship Management. This Retail Management Course will teach you all the essentials you need to provide satisfaction to your customers.
English
language

Content

Retail Management Case Study #1

Introduction to Case Study
Retail Management Definition
Retail Management Chronology
RM Complements
Company Overview
Mission Statements
IRIC Mileposts
IRIC Mileposts Continue
Objective
Key Observations
RM Strategy
PSLSE Analysis
SWOT Analysis
RMS Complements
RMS Catchment Area Analysis
RMS Characteristics of Catchment Areas
RMS Location DNA and Choicest
RMS Location and Site Assessment Portfolio

Retail Management Case Study #2

Case Study Introduction
Definition and Chronology Part 1
Definition and Chronology Part 2
Definition and Chronology Part 3
Retail Management Complements
Company Overview
Company Vision and Mission Statement
Company IRIC Mileposts
IRIC Milepostsmpany Continue
Objective
Key Observations
Retail Management Strategy
Pre ICM Functionality Set-up Ethos
Pre ICMFS_Geo Assessment Profile
Pre ICMFS PESTLE Analysis
Pre ICMFS SWOT Analysis
Retail Management Strategy Complements
RMS The Retail Org Set-up
RMS The Retail Org Set-up Continue
RMS-The Intellectual Capital Management
RMS-The IC Skills in Asian Outlets
RMS-The IC Challenges in the Asian Sector
Evaluation and Course Correction
Objective realization and Impact Analysis