KPI system design | performance metrics | success indicators | HR analytics | employee evaluation | performance tracking
What you will learn
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Understand the fundamentals of Key Performance Indicators (KPIs) and their role in business strategy
Identify and define critical success factors (KSFs) for any role or department
Distinguish between output metrics and performance indicators, including leading and lagging KPIs
Avoid common measurement traps and design KPIs that actually drive results
Learn how to structure and run a KPI development workshop in your company
Apply visual tools and performance dashboards to present KPIs clearly to teams, managers, and executives
Understand how to align KPIs with different levels of reporting and management oversight
Discover agile approaches (SCRUM, Kanban) to implement and continuously refine KPIs
Unpack common myths about KPIs that undermine performance tracking
Master performance presentation techniques using Stephen Fewβs data visualization principles
Build buy-in for KPI systems among staff and leadership using proven influence frameworks
Receive practical templates, real-life case studies, and ready-to-use examples from various industries
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