Introduction
Introduction
Launching an eCommerce Business
Branding for your eCommerce business
Choosing and buying a URL
Researching Products to Sell Online
Different types of products
Building an eCommerce website using Shopify
Why Shopify
What are the benefits of Shopify
Shopify Account levels
Opening a Shopify account
Building a Shopify store: Anatomy of the Shopify Store
Building a Shopify store: Choosing a Shopify theme
Building a Shopify store: Editing your Shopify Theme
Building a Shopify store: Shopify Theme Settings
Test your Shopify knowledge
Building a Shopify store: Installing Shopify Apps
Building a Shopify store: Setting payment methods
Building a Shopify store: Setting Shipping Rates
Customising the Shopify Checkout
Building a Shopify store: Creating a Shopify Blog
Building a Shopify store: Adding Pages
Building a Shopify store: Menus, Filters and Redirects
Creating inventory: Product collections
Creating inventory: Manual product creation
Creating inventory: Bulk product creation
Creating products test
Managing Customers & Orders: Customers
Managing Customers & Orders: Orders
Managing Customers & Orders: Return and Refunds
Shopify Marketing: Shopify Mail
Shopify Marketing: Discount Codes
Shopify Analytics
Sell on Amazon
Roadmap for Starting an Amazon Business
Amazon Basics: Account levels – Standard or Professional
Amazon Basics: Referral Fee
Amazon Basics: Combined North American and EU accounts + single sign on
Amazon Basics: Account opening requirements
Fulfilment options: FBM – Benefits and drawbacks
Fulfilment options: FBA – Benefits and drawbacks
Fulfilment options: Seller Fulfilled Prime (SFP) – Benefits and drawbacks
Fulfilment options: Choosing the right fulfilment option
Amazon’s catalogue: Intro
Amazon’s catalogue: Anatomy of the Amazon product detail page
Amazon’s catalogue: How Amazon combines product details from different sellers
Amazon’s catalogue system: Creating product listings by catalogue matching
Amazon Search: Intro
Amazon Search: Ranking factors
Amazon Search: How Amazon indexes content
Amazon Search: Improving performance
Amazon Search Quiz
Listing Creation: Researching Keywords – introduction
Listing Creation: Researching Keyword using Helium 10
Listing Creation: Optimising product listings
Listing Creation: Creating listing via product entry form
Listing Creation: Downloading the right feed file
Listing Creation: Price and quantity file (& inventory loader)
Listing Creation: Category specific flat files
Listing Creation: Creating Variations
Listing Creation: Fixing errors – drafts and selling applications
Pricing: The Buy Box
Pricing: Dynamic pricing
Pricing: Pricing Health, Fix Pricing Errors & Fee Discount
FBM: Shipping options
FBM: Shipping templates
FBM: Listing level shipping settings
FBM: Seller Fulfilled Prime (SFP)
FBA: Benefits of FBA
FBA: FBA setup
FBA: FBA fees
FBA: FBA fee reporting
FBA: FBA inventory creation
FBA: Send/Replenish FBA inventory
FBA: Inventory Planning
Reporting: Payment Reports
Reporting: Selling Coach Report
Reporting: Business Reports
Order management: Orders
Order management: Returns
Order management: Customer Messages
Seller performance: Feedback
Seller performance: A-Z Claims
Seller performance: Order Defect Rate
Seller performance: Other performance measures
Seller Performance Quiz
Amazon for Business
Growing your sales: Deals
Growing your sales: Vouchers
Growing your sales: Promotions
Amazon Advertising: Sponsored Product and Sponsored Brands
Amazon Advertising: Ad objective and measurements
Amazon Advertising: Targeting and keyword matching types
Amazon Advertising: Amazon Sponsored Product Ads
Amazon Advertising: Amazon Sponsored Brands Ads
Amazon Advertising: Organising campaigns
Your brand on Amazon: Amazon Brand Registry intro
Your brand on Amazon: Brand Registry features
Your brand on Amazon: Branded Storefronts
Your brand on Amazon: A+ Content
Your brand on Amazon – Quiz
Expand internationally: Amazon’s International sites
Expand internationally: Build international listing tool
Expand internationally: Create international listings
Expand internationally: Pan European FBA
Expand internationally: Customer Service
Sell on eBay
Why sell on eBay
eBay basics: Account Types and Selling Limits
eBay basics: eBay Fees and Payments
eBay basics: eBay Account Settings
eBay basics: Seller Hub
eBay Best Match Search
Best Match Search Quiz
eBay listings: eBay Listing Types
eBay listings: Quick Listing Form
eBay listings: Variation listings
eBay listings: Payment Options
eBay listings: Product identifiers and Item specifics
eBay listings: Setting Postage rates
eBay Listings: Keyword Research
eBay listings: Listing and Selling Policies
eBay Listings: Optimising eBay listings
eBay Seller Levels and Performance Standards
Managing orders: Intro
Managing orders: Feedback
Managing orders: disputes
Managing orders: Returns
Managing orders: Buyer Messages
eBay Feedback Quiz
Growing sales: Promoted listings
Growing sales: Selling internationally
Growing sales: eBay Seller Levels
Growing sales: eBay Shops
Growing sales: Promotions and markdown sales
Search Engine Marketing: Google Ads
Search Engine Marketing: Search Engine Optimisation vs. Paid Search
Google Ads basics: Why Google Ads
Google Ads basics: Introduction to Google Ads
Test you knowledge of Google Ads
Google Ads basics: Google Account level settings
Google Ads basics: Ad Auction and Ranking
Google Ads basics: Bidding Strategies
Google Ads basics: Campaign Budgets
Test your knowledge on the basics of Google Ads
Google Ads Campaigns: Campaign Types
Google Ads Campaigns: Campaign objectives
Google Ads Campaigns: Ad Account Structure
Google Ads Campaigns: settings
Google Ads Campaigns: Targeting
Google campaign test.
Search Ads: Creating Search Ads
Search Ads: Writing Successful Search Ads
Search Ads: Keyword Research
Search Ads: Keyword Planner
Search Ads: Keyword Match Types
Search Ads: Dynamic Search Ads
Search Ads: Optimising Search Ads
Google Search Ads quiz
Display Campaigns: Intro
Display Ads: Creating Display Campaigns
Display Ads: Optimising Display Ads
Google Display Ads Quiz
Google Shopping: Intro
Google Shopping: Google Merchant Centre
Google Shopping: Creating and optimising a product feed
Google Shopping: Google Merchant Centre Settings
Google Shopping: Creating Google Shopping Campaigns
Google Shopping: Optimising Google Shopping Campaigns
Google Shopping Ads Quiz
Reporting & Analytics: Important Metrics
Reporting & Analytics: Insights
Reporting & Analytics: Reports
Reporting & Analytics: Dashboards
Reporting & Analytics: Tracking conversions
Tools: Google Ads Editor
Tools: Shared Library
Tools: Google Ads Preview Tool
Performance Max Campaigns: Google Ads Quick Start!
Search Engine Marketing: Search Engine Optimisation (SEO)
SEO Basics: Why Search Engine Optimisation (SEO)
SEO Basics: Anatomy of the Search Engine Results Page (SERP)
How Search Engines Work: Crawling and Indexing
How Search Engines Work: Ranking
Elements on SEO: 3 Main SEO Activities
Elements on SEO: White Hat SEO vs. Black Hat SEO
SEO Basics Quiz
Technical SEO: Maximising Index Inclusion
Technical SEO: Domain, Brand and Spam Factors
Technical SEO: Site Configuration Factors
Crawling and ranking quiz
On-Page SEO: Introduction
On-Page SEO: Keyword Research
On-Page SEO: Creating Optimised Content
Off Page SEO: Introduction
Off-Page SEO: Link Building and Why it is Important
Off-Page SEO: Link Building Strategies
Off-Page SEO: Local SEO
Google Search Console: Intro
Google Search Console: Monitoring Keyword Rankings
SEO Checklist
Email Marketing with MailChimp
Email Basics: Why Email Marketing
Benefits of email marketing
Email Deliverability: Intro
Email Deliverability: Best Practices
Email Deliverability quiz
Email Deliverability: MailChimp Email Domain Authentication
Mailchimp Integration: MailChimp <> WordPress integration
Mailchimp Integration: MailChimp <> Shopify Integration
Building your Email list: Intro
Building your Email list: MailChimp Audiences and importing contacts
Building your Email list: MailChimp Audience Dashboard & Settings
Building your Email list: MailChimp Inbox
Building your Email list: Mailchimp Embedded Forms
Building your Email list: MailChimp pop up forms
Building your Email list: MailChimp Landing Pages
Building your Email list: Organising your Audience with Segments, Tags & Groups
Creating Email Campaigns: Best Practices
Creating Email Campaigns: Writing Compelling Emails
Creating Email Campaigns: Email Design Best Practices
Creating Email Campaigns: Email Campaigns in Mailchimp
Creating Email Campaigns: MailChimp Campaign Manager
Email best practice quiz
Introduction to Email Journeys (a.ka. Automations)
Email Journeys: Creating an email Journey in MailChimp
Email Marketing Metrics: Intro
Email Marketing Metrics: MailChimp Email Dashboard
Email Marketing Metrics: MailChimp Audience Analytics
Email Marketing Metrics: Email Reports
Email Marketing Metrics: Custom Reports
Wrapping up
Test your eCommerce Knowledge