The Human-Centered Approach to Problem-Solving pen_spark

What you will learn

Bust common myths in Leadership

Define Leadership Quotient (LQ)

Explore the definition and significance of design thinking.

Compare traditional problem-solving methods with design thinking approaches.

Differentiate between creativity, invention, and innovation

Identify and explain the key principles that underpin design thinking

Outline the various stages of the design thinking process.

Discuss the importance of empathy in design thinking.

Create user personas to better understand target users.

Map the user journey to identify pain points and opportunities.

Utilize empathy maps to gain deeper insights into user experiences.

Apply the “5 Whys” technique to uncover root causes of problems.

Use fishbone diagrams to analyze complex issues

Develop a clear and concise problem statement based on user research and analysis. pen_spark

Utilize a canvas to frame and visualize problems effectively.

Facilitate a brainstorming session to come up with innovative ideas.

Apply the SCAMPER technique to innovate on existing ideas.

Create mind maps to organize thoughts and foster creativity.

Use Effort vs. Impact Matrix to prioritize ideas based on effort and potential impact.

Apply the MoSCoW method for prioritizing features and tasks.

Apply the Kano model to understand user satisfaction and prioritize needs.

Familiarize with key terminology related to prototyping.

Why take this course?

Design Thinking Leadership is an immersive course designed to equip leaders with the essential skills and methodologies needed to foster innovation and creativity within their teams. In today’s fast-paced and ever-evolving business landscape, traditional problem-solving approaches often fall short. This course introduces the principles of design thinking—a user-centered approach that emphasizes empathy, collaboration, and iterative development. Throughout the course, participants will explore the key phases of design thinking: Empathize, Define, Ideate, Prototype, and Test.

Each phase will be dissected through real-world case studies, hands-on activities, and collaborative projects, enabling learners to apply these concepts directly to their own organizational challenges. By understanding user needs through tools such as user personas and empathy maps, leaders will learn to frame problems effectively and encourage innovative solutions.


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Additionally, participants will gain insights into fostering a culture of creativity and adaptability within their teams, ensuring that they are well-prepared to navigate complex challenges. By the end of this course, learners will not only be equipped to lead design thinking initiatives but will also cultivate a mindset of continuous improvement and innovation within their organizations.

By the end, you’ll be equipped to:

  • Lead your team through successful design thinking projects.
  • Develop innovative solutions that address real user needs and drive business results.
  • Foster a collaborative team environment that thrives on creativity and continuous improvement.
  • Become a catalyst for innovation within your organization.

Join us to transform your leadership approach and empower your team to tackle challenges creatively and effectively!

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