Knowledge and Techniques for transforming conflict into collaboration.
What you will learn
Understand the fundamental concepts of conflict and conflict resolution.
Recognize and apply the five main styles of conflict resolution: collaborating, competing, compromising, accommodating, and avoiding.
Develop effective communication skills to facilitate open and honest discussions.
Develop effective communication skills to facilitate open and honest discussions.
Identify and articulate personal and shared needs in any conflict situation.
Explore and understand the root causes of conflicts to effectively address and resolve them.
Generate creative and mutually beneficial solutions to conflicts.
Implement practical strategies for managing stress and anger in conflict situations.
the Agreement Frame and open questioning to foster better understanding and cooperation.
Apply conflict resolution techniques across various environments, including personal, social, and professional settings.
Why take this course?
This online course titled “Conflict Resolution” is designed to teach participants effective strategies for managing and resolving conflicts in various aspects of their lives, including personal, social, and professional settings. This course is suitable for anyone interested in improving their interpersonal relations and creating a more harmonious environment around them.
Participants will learn the fundamentals of conflict dynamics, the different styles of conflict resolution, and practical techniques to handle disputes constructively. The course covers essential topics such as understanding personal and shared needs, identifying root causes of conflicts, and generating options for resolution that benefit all parties involved.
No prior experience is needed to join this course. It is structured to be accessible to learners with any background, providing them with the skills to approach conflicts with confidence and to foster positive outcomes. By the end of the course, participants will be equipped to improve communication, strengthen relationships, and enhance their overall quality of life through effective conflict resolution practices.
Enroll in “Conflict Resolution” to gain valuable tools that will help you navigate and resolve conflicts smoothly and effectively, contributing to better interactions at home, work, and beyond.
Hosted by Dr. Serge Gravelle, author of over 25 books and numerous professional online courses.