ISO 19770-1:Implement IT Asset Management (HAM) Step by Step

Practical guide to implement Hardware IT Asset Management with a user case company and templates ready to use
⏱️ Length: 2.8 total hours
⭐ 4.70/5 rating
👥 1,013 students
🔄 March 2024 update

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Course Overview
- This highly practical and focused course, “ISO 19770-1: Implement IT Asset Management (HAM) Step by Step,” provides an indispensable guide for professionals seeking to master Hardware IT Asset Management. Moving beyond mere theoretical understanding, it immerses learners in the real-world application of the ISO 19770-1 standard, which is crucial for establishing robust and efficient hardware asset lifecycles. The course is meticulously designed as a “practical guide to implement Hardware IT Asset Management,” emphasizing tangible results through a unique pedagogical approach that includes a dedicated “user case company” and a suite of “templates ready to use.” This immediate applicability ensures that you not only grasp the concepts but also gain the tools and confidence to deploy them within your own organization. With a concise length of just “2.8 total hours,” it delivers maximum impact in minimal time, making it ideal for busy professionals. Its strong endorsement is reflected in a stellar “4.70/5 rating” from over “1,013 students,” signifying its effectiveness and high perceived value. Regularly updated, the “March 2024 update” guarantees that the content remains current with the latest industry practices and standard interpretations, ensuring you receive the most relevant and up-to-date information for your HAM initiatives.
- Unlike generic ITAM courses, this program zeroes in on Hardware IT Asset Management (HAM), addressing the specific nuances and challenges associated with the physical lifecycle of IT assets – from acquisition and deployment to maintenance, tracking, and eventual secure disposal. It’s structured to demystify the complexities of ISO 19770-1, transforming abstract standards into actionable, step-by-step implementation plans. Through the simulated environment of a user case company, you will experience firsthand how an organization navigates the journey of HAM implementation, bridging the gap between classroom learning and operational reality.
- The emphasis on “templates ready to use” is a cornerstone of this course, empowering participants to accelerate their HAM deployment efforts. These aren’t just theoretical examples; they are practical, adaptable documents and frameworks that can be immediately customized and integrated into existing organizational processes. This hands-on, toolkit-driven approach is a significant differentiator, providing tangible assets that extend the value of the course far beyond its duration.
Requirements / Prerequisites
- Foundational IT Knowledge: A basic understanding of general IT infrastructure components, common hardware types (e.g., servers, desktops, laptops, network devices), and fundamental IT operations is beneficial. This course builds on the premise that learners are familiar with the landscape of IT assets within an organization.
- Familiarity with Organizational Processes: While no prior IT Asset Management (ITAM) or ISO standard experience is required, an awareness of how business processes operate within an organization, particularly those related to IT procurement, deployment, and support, will enhance comprehension and application.
- Commitment to Practical Application: The course is highly practical and hands-on. Learners should be prepared to engage with the user case scenarios and actively think about how the provided templates and methodologies can be adapted to their specific organizational context. A proactive mindset towards implementation is key.
- Access to a Computer and Internet: As an online course, a stable internet connection and a device capable of streaming video content and accessing course materials are essential for an optimal learning experience.
Skills Covered / Tools Used
- Lifecycle Management for Hardware: Develop expertise in managing the entire lifecycle of hardware assets, including planning, procurement, deployment, tracking, maintenance, refresh, and secure disposal, all aligned with ISO 19770-1 principles.
- Data Collection and Validation Methodologies: Acquire techniques for accurately collecting, verifying, and maintaining comprehensive hardware inventory data, crucial for effective asset tracking and compliance.
- Supplier and Contract Management Integration (Hardware-specific): Learn how to integrate supplier management and contract terms directly related to hardware acquisition, warranties, and service level agreements into your HAM framework.
- Hardware Asset Tagging and Identification Strategies: Master various strategies for physical and logical identification of hardware assets, ensuring accurate record-keeping and minimizing ghost assets or unmanaged devices.
- Risk Assessment and Mitigation for Hardware: Gain skills in identifying hardware-related risks, such as theft, loss, data breaches from end-of-life devices, or non-compliance during disposal, and develop strategies for effective mitigation.
- Policy and Procedure Customization using Templates: Utilize provided, ready-to-use templates to draft and refine specific HAM policies, procedures, and guidelines tailored to an organization’s unique requirements, significantly speeding up documentation efforts.
- Stakeholder Communication for HAM Initiatives: Learn how to effectively communicate the value and requirements of HAM policies and processes to various internal stakeholders, fostering collaboration and ensuring widespread adoption.
- Continuous Improvement Frameworks for ITAM: Understand how to establish mechanisms for ongoing review, feedback, and enhancement of HAM processes, ensuring long-term effectiveness and adaptability to evolving organizational needs.
Benefits / Outcomes
- Tangible Cost Reductions: Implement strategies that lead to significant savings through optimized hardware utilization, reduced unnecessary purchases, avoidance of penalties for non-compliance, and efficient end-of-life management.
- Enhanced Operational Efficiency: Streamline IT operations by establishing clear, standardized, and automated (where possible) processes for managing hardware assets, reducing manual effort and errors.
- Superior Audit Performance: Develop a robust HAM program that not only meets but exceeds the requirements for ISO 19770-1, leading to smoother audits and a strong posture for certifications.
- Improved Decision-Making with Data: Gain clearer insights into hardware inventory, usage, and lifecycle status, enabling data-driven decisions regarding budgeting, procurement, and technology refresh cycles.
- Reduced Security Risks: Minimize vulnerabilities associated with unmanaged, lost, or improperly disposed hardware assets, contributing directly to an organization’s overall cybersecurity resilience.
- Career Advancement and Specialization: Acquire a specialized skillset in a critical area of IT management, enhancing your professional profile and opening doors to roles focused on ITAM, compliance, and IT governance.
- Accelerated Implementation Cycle: Leverage ready-to-use templates and a practical, step-by-step approach to rapidly establish or mature HAM processes within your organization, saving considerable time and resources.
- Sustainable Compliance Framework: Establish a repeatable and sustainable framework for managing hardware assets that ensures ongoing adherence to ISO 19770-1 and other relevant regulatory requirements.
PROS
- Highly Practical & Action-Oriented: Focuses on real-world implementation with a dedicated user case company and ready-to-use templates, moving beyond theoretical concepts to direct application.
- Specific Hardware Focus: Provides in-depth coverage of Hardware IT Asset Management (HAM), addressing specific challenges and best practices often overlooked in broader ITAM courses.
- Strong Social Proof: A high rating of 4.70/5 from over 1,000 students signifies a high-quality, impactful learning experience and strong student satisfaction.
- Up-to-Date Content: The March 2024 update ensures the course material is current, relevant, and incorporates the latest industry insights and standard interpretations.
- Concise and Efficient: With a total length of 2.8 hours, it offers maximum value and actionable insights in a time-efficient format, ideal for busy professionals.
- Direct Compliance Benefit: Specifically guides learners on implementing ISO 19770-1, leading directly to improved organizational compliance and audit readiness for hardware assets.
- Tangible Resources Provided: The inclusion of “templates ready to use” offers immediate practical tools that can be adapted and deployed, significantly accelerating implementation efforts.
- Step-by-Step Methodology: The clear, sequential approach makes complex implementation processes manageable and easy to follow, catering to learners at various experience levels.
CONS
- The relatively short duration of 2.8 hours might limit the depth of coverage for highly complex, organization-specific edge cases or extensive interactive problem-solving scenarios, potentially requiring further self-study for intricate situations.