Communication Skills and Assertiveness Strategy. Interpersonal Feedback. Social Skills and Emotional Intelligence.
β±οΈ Length: 2.0 total hours
β 4.49/5 rating
π₯ 2,907 students
π July 2025 update
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- Course Overview
- Navigate the delicate art of feedback with confidence and clarity through this 2-hour immersive program.
- Designed for individuals seeking to elevate their interpersonal communication, this course equips you with practical strategies for delivering impactful and well-received constructive criticism.
- Move beyond uncomfortable conversations and transform feedback into a catalyst for growth and improved relationships, both in your career and personal life.
- Leverage the power of assertiveness to foster open dialogue, build trust, and achieve shared objectives.
- Gain insights into the psychology of receiving and giving feedback, empowering you to approach challenging conversations with a proactive and positive mindset.
- This course is a vital resource for anyone aiming to enhance their social intelligence and emotional agility in communication.
- With a stellar rating of 4.49/5 from over 2,900 students, this July 2025 updated program is a proven pathway to mastering assertive feedback.
- What This Course Empowers You To Do
- Transform potentially difficult conversations into opportunities for positive development.
- Cultivate an environment where honest and respectful feedback is a standard practice.
- Develop the inner resilience to address performance or behavioral issues directly, without resorting to passive avoidance or aggressive confrontation.
- Enhance your ability to offer guidance that is both specific and actionable, leading to measurable improvements.
- Strengthen your professional and personal relationships by fostering mutual understanding and respect through effective communication.
- Become a more influential and trusted communicator, capable of inspiring change and encouraging growth in others.
- Master the nuance of addressing sensitive topics with tact and strategic communication techniques.
- Build a robust framework for providing feedback that is perceived as supportive rather than accusatory.
- Discern the subtle differences in communication styles and strategically adapt your approach for maximum effectiveness.
- Empower yourself to voice concerns and offer suggestions in a manner that promotes collaboration and problem-solving.
- Develop a strategic approach to feedback that prioritizes long-term relationship building and positive outcomes.
- Enhance your self-awareness regarding communication patterns and their impact on others.
- Requirements / Prerequisites
- A desire to improve interpersonal communication skills.
- Willingness to engage with practical exercises and self-reflection.
- Access to a device for online learning.
- No prior formal training in communication or assertiveness is strictly necessary, though a basic understanding of professional or personal interaction dynamics is beneficial.
- An open mind to learning new communication strategies.
- Skills Covered / Tools Used
- Assertive Communication Frameworks: Learn established models for expressing yourself clearly and respectfully.
- Active Listening Techniques: Develop the ability to truly hear and understand the other person’s perspective.
- Empathetic Responses: Master the art of acknowledging feelings while addressing issues.
- De-escalation Strategies: Acquire techniques to manage potential defensiveness and maintain constructive dialogue.
- Constructive Language Formulation: Practice using words and phrases that encourage improvement rather than induce guilt or shame.
- Situational Analysis: Learn to assess the context of a feedback scenario to tailor your approach.
- Mindset Preparation: Develop mental strategies to approach difficult feedback sessions with composure.
- Non-Verbal Communication Awareness: Understand how body language and tone influence the reception of feedback.
- Feedback Structuring Tools: Utilize frameworks for organizing your thoughts and delivering them logically.
- Scenario-Based Practice: Engage with realistic examples to hone your skills in a safe environment.
- Benefits / Outcomes
- Enhanced Professional Reputation: Be recognized as a skilled and fair communicator.
- Improved Team Performance: Foster a culture of continuous improvement and collaboration.
- Stronger Interpersonal Relationships: Build deeper trust and understanding with colleagues, friends, and family.
- Increased Confidence in Difficult Conversations: Approach challenging feedback situations with composure and effectiveness.
- Reduced Conflict and Misunderstandings: Proactively address issues before they escalate.
- Personal Growth and Development: Become a more self-aware and emotionally intelligent individual.
- Career Advancement Opportunities: Develop a highly valued skill set that is sought after in leadership roles.
- Greater Job Satisfaction: Experience more positive interactions and a more productive work environment.
- Empowered Decision-Making: Make informed choices about how and when to provide feedback for optimal results.
- Development of a Supportive Workplace Culture: Contribute to an environment where feedback is seen as a gift for growth.
- PROS
- Highly practical and immediately applicable skills.
- Excellent value for the time investment.
- Strong student satisfaction indicates effective teaching methods.
- Regularly updated content ensures relevance.
- CONS
- May benefit from extended practice opportunities or role-playing scenarios within the course structure itself.
Learning Tracks: English,Personal Development,Self Esteem & Confidence
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