Become a Salesforce Expert: Comprehensive Guide to ADM-201
What you will learn
Configuration and Setup (20%) Describe the information found in the company settings (e.g., company settings fiscal year, business hours, currency management,
Object Manager and Lightning App Builder (20%) Describe the standard object architecture and relationship model. Explain how to create, delete, and customize f
Sales and Marketing Applications (12%) Describe the capabilities of lead automation tools and campaign management. Describe the opportunities for improving dat
Service and Support Applications (11%) Explain the capabilities of case management automation. Describe the capabilities of Salesforce Knowledge.
Productivity and Collaboration (7%) Describe the capabilities of Salesforce features that enhance productivity and collaboration (e.g., Chatter, Salesforce Mob
Data and Analytics Management (14%) Explain the capabilities and use cases for data management. Describe the features and capabilities available when creating
Workflow/Process Automation (16%) Describe the options available to automate business processes (e.g., Process Builder, Workflow, Flow). Describe the capabilit
Why take this course?
Welcome to the Salesforce Certified Administrator course, your comprehensive guide to mastering Salesforce administration and achieving the ADM-201 certification.
This course is designed for individuals who want to become proficient in managing and optimizing Salesforce for their organization. Whether you’re an aspiring administrator, a current Salesforce user looking to deepen your expertise, an IT professional, a business analyst, or a consultant, this course will equip you with the essential skills and knowledge to excel in your role.
Course Highlights:
- Configuration and Setup: Learn how to configure company settings, manage user permissions, and customize the Salesforce interface to meet your organization’s needs.
- Object Management and App Building: Understand the standard object architecture, create and customize fields, and develop custom apps to enhance functionality.
- Sales and Marketing Applications: Discover how to automate lead processes, manage campaigns, and improve data quality using Salesforce’s powerful tools.
- Service and Support Applications: Explore case management automation and Salesforce Knowledge to provide exceptional customer service.
- Productivity and Collaboration: Utilize features like Chatter, the Salesforce Mobile App, and activity management to boost productivity and collaboration within your team.
- Data and Analytics Management: Learn to manage data effectively, create insightful reports, and build dynamic dashboards to drive informed decision-making.
- Workflow and Process Automation: Master the automation of business processes using tools like Process Builder, Workflow, and Flow, and implement approval processes.
Why Choose This Course?
- Hands-On Learning: Engage in practical exercises and real-world scenarios to reinforce your understanding and application of Salesforce administration.
- Expert Instruction: Benefit from the guidance of experienced Salesforce professionals who are dedicated to helping you succeed.
- Certification Preparation: Prepare thoroughly for the ADM-201 exam with targeted content, practice questions, and exam tips.
By the end of this course, you will have the confidence and skills to manage Salesforce effectively and earn your Salesforce Certified Administrator credential, opening doors to new career opportunities and professional growth.
Enroll now and take the first step towards becoming a Salesforce Certified Administrator!