Learn how to maximize value in your processes, reduce waste in your operations and deliver improved performance for all.
What you will learn
How to identify and maximize value within your processes
How to identify and minimize waste within your processes
What value is and how to define it correctly
What non-value adding work is, and how to define it correctly
The tools available to help identify value
Identifying value and waste from a money, time and impact perspective
The process to follow to remove waste and increase value
How to identify non-value adding work which is required
How to amend non-value adding work to make it add more value adding
How to improve performance and delivery by approaching your processes through a value vs. waste lens
Why take this course?
Organizations today are crying out for individuals with the skills and proactive nature to identify value in their business, and pursue paths to maximize it. Equally, they need their employees to be better at identifying waste and knowing exactly how to remove this waste as safety as possible.
In this course, you are going to learn how to identify value within your processes, maximize it and deliver more as your operations evolve. You will be able to ensure customers, colleagues and the wider business alike get more value for money and time from the processes you reform, with the benefits rippling out across the business.
Equally, you will learn about those activities which do not add value, and be taught how to tackle this waste. You will understand how to identify such waste, the techniques to reduce and remove it altogether. You will have the confidence to start tackling the waste plaguing your processes as soon as the course concludes.
The course will deliver the following:
– Practical walk throughs of scenarios, showing you how to practically identify value, the techniques to maximize it and the process to continue to evolve it.
– Practical walk throughs of scenarios, showing you how to practically identify waste, the techniques to minimize and remove it and the process to follow to keep it out of your processes altogether.
– Knowledge of the key tools to use to help you on this journey, including Value Stream Mapping, Time Value Maps and Value Add Maps (plus more).
– The course will also walk you through a process improvement scenario, run through countless examples and ask you to get involved where possible.
You will leave this course with the confidence to start identifying and maximizing value, reducing waste and improving processes and performances from day 1.
Alright, letβs talk shop. I just wrapped up “Business Process Management: Value & non-value certification,” and honestly, itβs one of those courses that genuinely shifts your perspective on day-to-day operations. If you’ve ever felt bogged down by inefficiencies or wondered why certain tasks exist when they seem to add little tangible benefit, this course is your jam. It’s not some dry academic exercise; it’s a practical toolkit for anyone serious about making a real impact on their organization’s bottom line and operational flow.
Overview
Forget the buzzwords you’ve heard about “optimization” or “lean principles.” This course distills complex BPM concepts into an incredibly actionable framework: the “value vs. waste lens.” What I particularly appreciate is that it doesn’t just preach; it equips you with a systematic way to dissect any process, no matter how convoluted, and identify its true contributors to value. It pushes you to critically examine every step, every handoff, and every decision point, asking: Is this truly adding value for the customer or the business, or is it just ‘how we’ve always done it?’
The course goes beyond the obvious forms of waste, delving into the nuanced area of “required non-value adding work.” This distinction is critical because not all non-value work can be eliminated, but it can almost always be optimized or reshaped to add *more* value indirectly. Itβs about cultivating a mindset that constantly seeks improvement, not just through blanket cuts, but through intelligent redesign. You’re not just learning theory; you’re learning a new way of seeing, a diagnostic approach that is immediately applicable to real-world projects, driving everything from cost savings to enhanced customer satisfaction. This deep dive truly helps establish a foundation for understanding operational excellence from a practical standpoint.
Prerequisites
While the course is structured to be accessible from beginner to advanced, Iβd say having at least a foundational understanding of how business processes generally operate within an organization would be beneficial. You don’t need to be a BPM expert, but a basic grasp of departmental functions, workflows, and perhaps some exposure to project management will help you contextualize the examples and exercises faster. More importantly, bring an open mind and a willingness to challenge the status quo β thatβs far more valuable than any technical prerequisite.
Skills & Tools
This course doesn’t necessarily teach you how to operate specific software, but it arms you with the fundamental methodologies that power many industry-standard tools. You’ll develop a keen ability to:
- Identify and articulate what “value” truly means in different business contexts.
- Spot various forms of operational waste (time, money, effort, impact).
- Apply frameworks for process mapping and analysis to pinpoint inefficiencies.
- Strategize how to eliminate or significantly reduce non-value adding activities.
- Understand how to re-engineer essential non-value work to improve its contribution.
- Measure the performance impact of process improvements from multiple perspectives.
Essentially, you’ll gain the diagnostic toolkit to become a process detective, capable of uncovering hidden potential and driving impactful change. These are highly desirable job-ready skills in today’s efficiency-driven market.
Career Benefits & Job Roles
The insights gained here are universally applicable and will supercharge your career growth. For anyone in roles like Business Analyst, Operations Manager, Project Manager, Process Improvement Specialist, or even a Team Lead, this course is a game-changer. It provides a structured approach to problem-solving that transcends departmental boundaries. It equips you to not only identify problems but to propose data-backed, value-driven solutions that resonate with leadership. The principles learned here also lay a fantastic groundwork for future certification prep in broader BPM or Lean Six Sigma methodologies, proving you understand the core tenets of operational excellence.
Pros
- Practical, Actionable Framework: The “value vs. waste lens” isn’t just theory; it’s a powerful mental model you can immediately apply to any process you encounter.
- Comprehensive Definition of Value: It moves beyond just monetary gain, considering time and impact, which provides a much more holistic view of process health.
- Addresses Nuance of ‘Required’ Waste: I really appreciated the focus on non-value adding work that cannot be eliminated. This is a realistic and crucial aspect of process improvement often overlooked by more simplistic approaches.
- Directly Drives Performance: The methodologies taught are explicitly linked to improving performance and delivery, offering clear pathways to demonstrating ROI for your improvement efforts.
Cons
- While the course emphasizes practical application, I would have loved to see more explicit examples of hands-on labs or detailed case studies utilizing specific industry-standard tools for process mapping or simulation. The focus is heavily on methodology, which is excellent, but a bit more guided practice with common software platforms would bridge the gap to immediate tool proficiency for some learners.