Learn how to reduce medication errors with five steps of Six Sigma: Define, Measure, Analyze, Improve, and Control.

What you will learn

Understanding Six Sigma

5 Phases of Six Sigma, DMAIC

Six Sigma Tools

Application of Six Sigma in Healthcare


Six Sigma is a metric, a set of tools, and a methodology for defects or error reduction. There are many organizations that implemented Six Sigma to improve the quality of their products and services. Six Sigma is used in various industries from manufacturing to healthcare. There are five certification levels of Six Sigma such as Six Sigma White Belt, Six Sigma Yellow Belt, Six Sigma Green Belt, Six Sigma Black Belt, and Six Sigma Master Black Belt.

Six Sigma White Belt is the first level of Six Sigma certification. It is a very basic introductory to Six Sigma. Six Sigma White Belt training focuses on a basic understanding of Six Sigma, Six Sigma roles and responsibilities, and its principles. Six Sigma White belt helps you to solve the local problems.

The course of the Six Sigma white belt is specifically designed for healthcare workers, quality engineers, and quality consultants. It is organized into two main chapters.

In chapter 1, you will be introduced to the basic understanding of Six Sigma including its definition, history, benefits, and its certifications levels. This section will lead you to the world of Six Sigma.

In chapter 2, you will learn about the Six Sigma methodology called DMAIC. This is the steps how Six Sigma is used to improve the quality of product or services. Much information about Six Sigma such as its necessary tools is introduced in this section.

After completing this course, you will be able to use the Six Sigma technique to improve your career and your organization. Thanks!




Introduction to Six Sigma

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Medication Errors

Lecture 2: Definition of Six Sigma

Lecture 3: History of Six Sigma

Lecture 4: Benefits of Six Sigma

Lecture 5: Levels of Six Sigma

Six Sigma Comprehension

Six Sigma Methodology