• Post category:StudyBullet-6
  • Reading time:6 mins read


An in-depth introduction to Lean, Six Sigma and Quality.

What you will learn

Lean

Six Sigma

Lean Six Sigma

White Belt

Quality

Voice of the customer

Analytics

Analytical

Analytical thinking

Analysis

Description

Lean Six Sigma is an extremely powerful methodology, capable of saving organisations vast amounts of money and time. Having the skills, knowledge and understanding given by Lean Six Sigma is increasingly important in todays workplace. Organisations want their employees and consultants to know how to make processes more efficient, how to increase the quality of products and how to save time and money that can ultimately be reinvested back into the organisation.

This White Belt course will introduce you to the world of Lean Six Sigma. In this course we will cover:

– Quality. What quality is, its importance and delivery options.

– Quality Toolkit. We explore the key tools on offer to ensure quality and operational excellence.

– Lean. What is Lean, its history, the 8 key wastes, value adding and non-value adding steps, how to create value within your process and more.


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– Six Sigma. What is Six Sigma, its history, good quality vs. Six Sigma quality, the project management approach of DMAIC, roles and more.

– The customer. Looking at the voice of the customer and establishing what is critical to quality.

– Exam. As well as tools and other resources, an exam and certificate of completion is offered at the end of this course.

Once you have completed this course, you will be able to start the important work of instilling quality and operational excellence within your organisation / clients. This skill is now in high demand as organisations look to stay competitive in todays market, so delivering savings and efficiencies on a large scale will set you apart from the crowd.

English
language

Content

Introduction

Introduction

Quality

Let’s set the scene
What is quality?
Why a focus on quality is important
The 7 tools of quality – an introduction

Lean

What is Lean?
History of Lean
The 8 Wastes
Defects
Overproduction
Waiting
Non-utilised talent
Transport
Inventory
Motion
Extra-processing
VA vs. NVA
Creating value
Process

Six Sigma

What is Six Sigma?
History of Six Sigma
Good quality vs. Six Sigma quality
DMAIC
Belts & roles
Six Sigma in action

The customer

Voice of the customer
Critical to quality

The tools of quality

The 7 tools of quality – a high level reminder
Process Map
Check sheet
Histogram
Pareto Chart
Fishbone Diagram
5 Whys
Run Chart

Close out

Close out