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Becoming a Professional Key Account Manager in Practice: Examples, Strategies, and Habits

What you will learn

Manage partner-facing communications with confidence

Produce positive outcomes for both your organisation and your client

To ensure a positive relationship, gain a better understanding of your customers

Accounts receivable invoices are processed

More sales and better customer relationships

Maintain good relationships with your partners despite big and small setbacks

Description

The account manager is in charge of customer service, up-selling, technical assistance, and general relationship management. An account manager may be responsible for a large number of smaller accounts or just a few larger ones. Account managers are often good communicators with a strong commitment to customer satisfaction. The attention that an account manager pays to the needs of the people they represent might be the difference between a satisfied customer who stays with the company for a long time and an unhappy customer who leaves.

Learn how to solve typical obstacles in Account Management while keeping loyalty with partners of various sizes and shapes through actual examples and case studies. This course is designed for those who are new to account management or who are considering becoming one.

You’ll have access to tools and templates to assist you efficiently manage clients, resulting in longer-term relationships and rising income, in addition to my knowledge and experience.


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It includes all you need to know about the account/client manager’s responsibilities, as well as how to put together plans, deal with tough clients, and have uncomfortable talks. How to deal with’scope creep’ and avoid overservicing.

You’ll be able to successfully maintain healthy connections with partners throughout the duration of your partnership by the end of this course.

Join us right now!

English
language

Content

Introduction

What is the role of an account manager – (responsibilities)
What is account management
Account Management vs Sales

How to become an account manager

How to Become an Effective Account Manager
What qualifications do you require to work as an accounting manager?
Strategy for Account Management
Account Manager Career Path
Account Managers’ Habits