• Post category:StudyBullet-9
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IT support for Beginners and students is a course oriented to everybody who wants to improve their IT skills

What you will learn

IT support for Beginners will teach you the techniques and the know how to act when computers decide to take a break

Resolve the most common computer problems by yourself, just following some steps described on this course

Course oriented to everyone who wants to shine when the need comes

Become an IT expert and teach others what to do

Resolve and improve computer performance

Description

IT support for Beginners is oriented to students, office manager, small business owners and everyone who wants to shine when computers decides to take a break, we will go step by step on how to diagnose, fix and and get computer up and running again,Β  will cover basic troubleshooting on the computer during the boot process with embedded vendor utilities, then will pass to advance process to determine hardware condition, check components by components, determine if computer is covered by vendor and execute the warranty, check file system, determine condition, check permissions, local accounts, why we should have limited accounts and no admin accounts, antivirus protection, check the differences between paid license and free license,Β  backups, how to backup information for free with an outlook account, how to create bootable drive for windows reload, learn how to get windows on the pc, it does not matter if we dot no have windows DVD vendor on hand

In the last part we will learn also how to create virtual machine and install windows with an iso file previously downloaded from Microsoft site.


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We will also learn how to refresh windows OS without reinstalling the operating system, we will see the differencesΒ  when backup is needed and when only need to reload the pc

English
language

Content

Content Course

Introduction
Components, Procesor, Memory and hard Drive
How to Run Hardware Diagnostic
HP PC hardware diagnostic on windows 10
Device Manager and components
Cost aprox by Region
How can I know if computer is covered by vendor
Hardware and components

Computer performance and resources

7. Check windows, resources, see how windows is working, check device manager,
Check if we can add memory to computer without opening the pc
Create local profile on computer, keep admin only for installations and other
Check file System, windows version, updates,
Network and connectivity
Antivirus and protection, completely free
What is needed to protect your home and office

Backups and functionalities

One Drive
Windows installs reinstall and refresh
Windows Reload
End of the course