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Introduction to Community Service Engineering: bridging the worlds of technology, the social domain & the profit sector

What you will learn

Formulate an appropriate technical answer to a ‘real need’ with a clear link to the social domain

Address the formulated need via the β€˜User Centred Design’ (UCD) process in interaction with the end user and/or other relevant stakeholders

Communicate the acquired knowledge and insights via the UCD process utilising advanced information technology

Categorise organisations active in the social domain and compare them with organisations in different countries

Illustrate and substantiate the societal added value of these organisations

Explain what social innovation is and provide examples

Explain what assistive technology is and provide examples

Explain what accessibility is and provide examples that illustrate it

Explain what accessibility is and provide examples

Illustrate how technology can contribute to the optimisation of the social profit organisations

Description

Are you an engineer with an affinity for the social domain?
Are you convinced that technology is an important lever for more independence and a better quality of life for vulnerable groups in society?
Do you think you can make a significant contribution to social profit organisations as an engineer?

This course bridges the worlds of technology, the social profit and the profit sector.
Above all as an engineer you solve problems for … people.

This course will help you to get into the social aspects of engineering problems and focuses on:

1. User Centred Design & Vulnerable Groups


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2. Organisations in the social domain

3. Technology in the social domain

English
language

Content

User Centred Design & Vulnerable Groups
User Centred Design – Participatory Design – Inclusive Design
Quiz: User Centred Design – Participatory Design – Inclusive Desing
Communication
Communication
Appreciative Inquiry
Appreciative Inquiry
Culture
Quiz: Culture
Empowerment, Participation and Inclusion
Quiz: Empowerment, Participation and Inclusion
Organisations in the social domain
Legal Aspects – Intellectual Property Rights
Quiz: Legal Aspects – Intellectual Property Rights
Technology in the social domain
Examples of technology for the social domain
Quiz: Examples of technology for the social domain
Examples of technology for vulnerable groups
Quiz: Examples of technology for vulnerable groups
Assistive Technology, International Organisations and Standards
Assistive Technology, International Organisations and Standards
Accessibility in Engineering