• Post category:StudyBullet-9
  • Reading time:7 mins read


Communication barriers | STAR module | Appreciative inquiry | Networking skills | Non-verbal | Para-verbal

What you will learn

Understand what communication is

Identify methods of communication

Identify barriers to communication and how to overcome them

Develop non-verbal and paraverbal communication skills

Use the STAR method

Listen actively and effectively

Ask good questions

Use appreciative inquiry as a communication tool

Adeptly converse and network with others

Identify and mitigate precipitating factors

Establish common ground with others

Use “I” messages

Description

Welcome to the Communication Strategies workshop.

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.

By the end of this workshop, you should be able to:

  • Understand what communication is
  • Identify methods of communication
  • Identify barriers to communication and how to overcome them
  • Develop non-verbal and paraverbal communication skills
  • Use the STAR method
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Adeptly converse and network with others
  • Identify and mitigate precipitating factors
  • Establish common ground with others
  • Use “I” messages

During the workshop , you are advised to set a SMART action plan for each and every topic and to follow up closely on your goals .


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The action plan uses the SMART system. This means that your goals must be Specific, Measurable, Attainable, Realistic, and Timely.

Wish for you a nice journey in Basic communication skills workshop and to get the maximum you can get from it.

Thank you

English
language

Content

Introduction

Introduction
Pre-Assignment

The big picture

What is communication ?
Ways of communication
Boris

Understanding Communication Barriers

An Overview of Common Barriers
Language Barriers
Cultural Barriers
Location Barriers
Victor

Paraverbal Communication Skills

The Power of Pitch
The Truth about Tone
Jasmine

Non-Verbal Communication

Non-verbal communication
Understanding the Mehrabian Study
All About Body Language
Sian

Speaking Like a STAR

Like a STAR
STAR module
STAR example
Ken

Listening Skills

Seven Ways to Listen Better Today
Understanding Active Listening
Sending Good Signals to Others
Brian

Asking Good Questions

Open Questions
Closed Questions
Probing Questions
Juan

Appreciative Inquiry

The purpose of Adaptive inquiry
The Four Stages
Rob

Mastering the Art of Conversation

Level one: Discussing General Topics
Level Two: Sharing Ideas and Perspectives
Level Three: Sharing Personal Experiences
Our Top Networking Tips
Vanessa

Advanced Communication Skills

Understanding Precipitating Factors
Establishing Common Ground
Using “I” Messages
Roberto

Wrapping Up

Wrapping Up