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Learn Business Communication Skills from Master Communicators. Learn how to utilize EQ to communicate effectively!

What you will learn

Business Communication

Congruent Communication

Emotional Intelligence

Behavioral Principles

Focused Conversation Planning

The 5 C’s of Effective Communication

Business Communication Skills

Description

This Business Communication Skills course is essential for anyone wishing to learn the innovative techniques in becoming an effective communicator.

Push your levels of communication to the highest heights utilizing the powers of Emotional Intelligence & NLP.

  • Emotional Intelligence (EQ) – An essential tool you can learn to boost communication
  • Learn the techniques and science behind the communication process
  • Identify and rectify the noise that can disrupt communication flow
  • Build bridges to attain “Congruent Communication”
  • Learn the “Universal Truth’s” & “Behavioral Principles” that we all abide by
  • Build Emotionally Intelligent Communication into your everyday life
  • Learn about: Flight, Fight and Emotional Triggers that Influence Communication
  • Gain understanding on the limiting beliefs of F.E.A.R in conversation
  • Develop Emotional Control in Conversation Mastery

Jason is an experienced corporate communication skills trainer with over 18 years in the field of business communication, team building and leadership.

Jason is currently training staff all over the world including companies such as: Cisco, Huawei, Haier, China Eastern Airlines, Michelin, Marriott, Tencent and many more.

This seamless and structured course will guide you through the essential steps of becoming a world class communicating maestro.

Who this course is for:

ENTREPRENEURS: Looking to expand their business and increase their communication skills


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CEO’S, LEADERS & MANAGERS: Looking to recruit and manage with effectiveness

CONSULTANTS: Professionals in the product sales or service industries.

SALES PEOPLE: An essential resource for anyone in Sales, or Key Account Manager Positions.

HUSBANDS & WIVES: Communication skills learning to build on relationships.

STUDENTS: Ideal for graduates and students looking to develop strong bridges.

EVERYONE: Interested in becoming a strong and efficient communicator.

English
language

Content

Introduction
What is Communication?
Identify the Noise
The Communication Pie
Section 2: Principles & Congruence
Communication Congruence
Vocal Tone & Emphasis
Behavioral Principles & Improv Games
The Role of EQ in Communication
Why EQ Matters
Why IQ just isn’t enough
Multiple Intelligence Theories
Emotional Triggers
Conversing with Logic
Heart vs Head Thinking
Rational Thinking
Managing the Interaction
Amygdala Hijack
Communication Lapse
Time & Perspective
Self Management & Focus
Communication Awareness Model
Communication Awareness: Surgical Analysis
Communication Model Debrief
Communication Planning – Mind Mapping
Listening Behavior
20. Listening Behavior Assessment
21. Directing & Listening
The 5 C’s of Communication
The 5 C’s – 1. Clear
The 5 C’s – 2. Concise
The 5 C’s – 3. Complete
The 5 C’s – 4. Correct
The 5 C’s – 5. Considerate