Team Building and Customer Delight


delivering exceptional customer in all institutions

What you will learn

5 Things Customers Want

Team Building and Customer Service

Listening as a Business Tool

Principles of Great Customer Experience

Why take this course?

Team Building and Customer Service stresses the importance of how harmonious teams represent the best chance for delivering exceptional customer in all institutions. This course will feature topics like


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  1. 5 Things Customers Want
  2. Team Building and Customer Service
  3. Listening as a Business Tool
  4. Principles of Great Customer Experience

The course is aimed at students studying Customer Service, Service Marketing, International Business, Hospitality and Tourism as well any employee of a private or public sector institution.

English
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