IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn how the different levels of IT technical support work, from service desk to infrastructure and server support What you will learn The different levels…
Upgrading Computer Networks – Guide to Successful Migrations
What you will learn Planning your upgrade project Auditing your network environment Communicating with departments within your organisation Preparing your helpdesk team for additional incoming…
IT Deployments – Business & Technical Support Planning
Learn the processes and considerations involved in new site deployments and migrations of newly acquired IT environments What you will learn How to identify key…
Start IT Support Career | No Certs or Degree | Information
Right information can lead to the right IT support job What you will learn Learn important information about starting or transition to IT support roles…