An Introduction to Zoho CRM – Part 1
Get started with your CRM implementation What you will learn A conceptual overview of Customer Relationship Management. The concept and implementation of a sales cycle…
Professional Diploma in CRM Platforms Management
CRM Platforms at Sales, Service, Marketing and Business Management (Siebel, Dynamics CRM/365, Salesforce, SAP CRM) What you will learn Business Principles of Customer Relationship Management…
Snovio Academy: From Lead Generation to Closing Deals
Learn prospecting techniques and outreach strategies that result in more sales with minimum input. What you will learn How to find and collect high-quality leads…
User Management in Zoho CRM – User license, Roles & Profiles
Connecting the dots of user licenses, roles and profile What you will learn Understand the various organizational structures in businesses and the need to map…
User Management in Zoho CRM – Data Sharing Methods
Understanding the various data sharing models. What you will learn The data sharing methods available in Zoho CRM. When to use which data sharing option.…
Customer Relationship Management: CRM Basics 101 to Advanced
This course is about the practical attributes of customer relationship management What you will learn You will gain an insight into the definition of CRM…
CRM: Customer Relationship Management
Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast What you will learn Maximise your customer relationships Review and refocus your approach to customers…
Branch Relationship Management Program
Start a Career as a Relationship Manager in a Retail Bank What you will learn Relationship banking at a retail branch level Customer relationship management…
CRM Customer Relationship Management through Case studies
The course will take you through the CRM framework and techniques. What you will learn The course is aimed to enhance your knowledge and understanding…
Professional Training for Managing Upset Customers
Customer Service, Effective techniques for handling upset and difficult customers What you will learn Managing Upset Customer Difficult Customer How to handle customer emotionally How…
Customer Centricity and Analytics
What you will learn Explain key differences between product-centric and customer-centric views. Evaluate relationship strategies for customer-centric acquisition, retention, and relationship development approaches. Discuss how…
Maximizing Customer Relationships
‘Building and maximizing customer relationships’ is an important concept to be mastered in the world of business. What you will learn Explain the Need of…
CRM for agencies | Pipedrive for agencies
A step by step course to help agencies to set up, use, and master CRM (pipedrive) in a week or less.What you will learn  …
Step by step course on how to build lead generation machine
Data-driven process to drive trafic and sell more What you will learn ☑ How to build a data-driven lead generation process and attract visitors ☑…
Become a CRM Manager: overview for Email Marketing starters!
Salary, chances and challenges: What's it like to work as a CRM Manager and how to become one? A course by a Head of CRM…