High-quality practice exams to boost confidence, identify weak areas, and prepare you for real test success
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π September 2025 update
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- Course Overview
- Comprehensive CIS-PPM Exam Preparation: This course offers an exhaustive review and deep dive into the ServiceNow Project Portfolio Management (PPM) application, precisely tailored for successful completion of the ServiceNow Certified Implementation Specialist – Project Portfolio Management (CIS-PPM) exam. It ensures a thorough understanding of the official exam blueprint and core testing objectives.
- Mastering ServiceNow PPM Functionalities: Focuses on strategic and operational aspects of managing projects, programs, and portfolios within ServiceNow. Participants will gain proficiency in leveraging the platform for end-to-end project lifecycle management, from demand capture to project closure, emphasizing practical application and configuration.
- Strategic ITBM Alignment: Explores PPM’s integration within the broader IT Business Management (ITBM) suite, enabling organizations to align project investments with strategic business goals, optimize resource utilization, and enhance data-driven decision-making.
- Requirements / Prerequisites
- Foundational ServiceNow Platform Knowledge: A prerequisite understanding of basic ServiceNow platform navigation, common applications, and core concepts (UI, forms, lists, reports, service catalog) is highly recommended for optimal learning.
- Project Management Fundamentals: Candidates should possess a working knowledge of general project management principles, methodologies (e.g., Agile, Waterfall), and terminology, as this course builds upon these concepts within the ServiceNow context.
- Commitment to Hands-On Learning: Access to a ServiceNow Personal Developer Instance (PDI) or a sandbox environment for practical exercises is strongly encouraged. Active engagement with practice scenarios is key to exam success.
- Skills Covered / Tools Used
- Advanced Demand Management: Acquire expertise in capturing, assessing, and prioritizing strategic demands and ideas, utilizing the Demand Workbench to convert approved demands into projects or enhancements within ServiceNow PPM.
- End-to-End Project Lifecycle Management: Develop proficiency in creating, planning, executing, monitoring, and closing projects, including task management, dependency mapping, baseline creation, and progress tracking across various methodologies.
- Strategic Resource Management: Master the allocation and optimization of human resources by creating resource plans, managing capacity vs. demand, forecasting needs, and analyzing utilization for efficient project staffing.
- Comprehensive Financial Management: Learn to define project costs, track expenses, manage budgets, perform cost plan analysis, and generate financial reports to ensure fiscal control and transparent oversight.
- Effective Portfolio and Program Management: Gain skills in structuring and managing project portfolios and programs, assessing portfolio health, analyzing KPIs, and making data-driven decisions for strategic alignment and investment optimization.
- Reporting and Analytics with ServiceNow: Utilize ServiceNow’s robust reporting tools and performance analytics specific to PPM to create insightful dashboards, track project performance, and communicate progress effectively.
- Integration Capabilities: Understand and leverage PPM’s integration points with other ServiceNow applications like Agile Development, IT Financial Management (ITFM), and Service Catalog for a holistic enterprise solution.
- Benefits / Outcomes
- CIS-PPM Certification Achievement: Successfully prepare for and pass the ServiceNow Certified Implementation Specialist – Project Portfolio Management exam, validating your specialized skills and gaining a valuable industry credential.
- Accelerated Career Growth: Elevate your professional profile and unlock new career opportunities in roles requiring deep expertise in ServiceNow PPM implementation and administration.
- Enhanced Organizational Value: Empower your organization to achieve more efficient project delivery, optimized resource utilization, and stronger strategic alignment by applying best practices learned.
- Practical Implementation Expertise: Acquire the confidence and hands-on capability to independently configure, customize, and maintain the ServiceNow PPM application effectively.
- Strategic Decision-Making Skills: Develop the ability to analyze project and portfolio data to inform strategic investment decisions, prioritize initiatives, and ensure IT efforts contribute to organizational objectives.
- Professional Network Expansion: Join an elite group of ServiceNow certified professionals, fostering opportunities for networking, knowledge sharing, and peer recognition.
- PROS
- Dedicated Exam Focus: Highly targeted content directly aligns with the CIS-PPM exam blueprint, ensuring efficient and effective preparation for all core areas.
- Practice-Oriented Learning: Incorporates high-quality practice exams and scenario-based exercises to build confidence, identify knowledge gaps, and simulate the actual testing environment.
- Up-to-Date Curriculum: Regularly updated to reflect the latest ServiceNow platform features and official exam changes, providing relevant and accurate study materials.
- Boosted Employability: Earning this certification is a significant resume enhancer, demonstrating a specialized skill set highly valued by employers.
- CONS
- Requires Prior Foundation: May present a steeper learning curve for individuals completely new to ServiceNow or project management, necessitating additional foundational study.
Learning Tracks: English,IT & Software,IT Certifications
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